Account Manager
Location: Edmonton, Alberta, Canada (Hybrid)
Industry: Construction
Work Setting: Hybrid
Are you passionate about building strong customer relationships and driving business growth in a dynamic field-based sales environment? We are seeking a motivated Account Manager to serve as a trusted partner to customers, helping them improve productivity, safety, and operational efficiency through consultative sales and solution-based recommendations.
Key Responsibilities
- Develop and maintain long-term relationships with customers, identifying opportunities to create value and support their business objectives.
- Manage a designated territory and customer portfolio, planning and executing daily activities to maximize sales effectiveness and account growth.
- Conduct on-site customer visits, product demonstrations, and solution consultations to address customer needs.
- Act as a brand ambassador by delivering expert product knowledge and professional customer support.
- Utilize CRM tools such as Salesforce to document customer interactions, track sales activities, and maintain accurate records.
- Collaborate with internal teams to ensure an exceptional customer experience and successful solution implementation.
- Monitor sales performance and consistently work toward achieving territory goals and revenue targets.
Required Qualifications
- Minimum 3 years of outside sales experience, preferably in a target-driven environment.
- Strong relationship-building, communication, and consultative selling skills.
- Proficiency with CRM platforms and digital sales tools.
- Excellent time management, territory planning, and organizational abilities.
- Valid driver's license and willingness to travel within the assigned territory.
- Ability to work in field environments, including construction or industrial sites, and perform physical activities such as walking, climbing, and lifting when required.
- Flexibility to accommodate varying work schedules and business needs.
- Willingness to travel internationally for training or business purposes when required.
- High School Diploma or equivalent required; Bachelor's degree preferred.
Preferred Skills
- Strong customer-focused mindset with a proactive approach to problem-solving.
- Ability to quickly learn technical products and communicate their value effectively.
- Experience managing multiple customer accounts while maintaining high service standards.
- Self-motivated with the ability to work independently and drive results.
