Southbridge Health Care LP owns and operates several long-term care and retirement homes throughout many urban and rural areas of Ontario. We are currently seeking a Human Resources Business Partner - Labour Relations to join our team. The HRBP (Labour Relations) plays a critical role in delivering high-quality HR services to leaders across our LTC and Retirement homes in a complex unionized environment. This role partners closely with managers to align people practices with organizational needs, providing guidance on employee and labour relations, day to day HR matters, and HR program delivery. By collaborating with the Senior HRBP and peers, the HRBP contributes to initiatives that promote a positive, inclusive workplace culture while maintaining compliance with legislation and organizational policies.
This is a full-time position eligible for a hybrid work schedule, with 3-4 day per week remote. Involves occasional travel to the sites across Ontario, a reliable vehicle is a must. Standard working hours are Monday through Friday, 8:00 AM to 4:00 PM, with some flexibility depending on project requirements and occasional need for overtime. The role involves prolonged periods of sitting and working on a computer. The environment is fast-paced and deadline-driven, requiring high attention to detail and strong time management skills. The role includes regular use of computer systems and collaboration with cross-functional teams.
Responsibilities:
- Partner with leaders across assigned homes to provide strategic HR and labour relations guidance and interpretation in a complex, unionized environment.
- Lead employee and labour relations matters, including performance management, discipline, absenteeism, grievances, terminations, and workplace investigations, ensuring alignment with legislation, policies, and collective agreements in assigned homes.
- Build effective union relationships and facilitate early resolution of workplace and labour relations issues to minimize escalation.
- Manage the grievance process, including coaching leaders, facilitating grievance meetings, and preparing cases for mediation or arbitration when required.
- Conduct employee investigations, prepare reports and provide recommendations.
- Acts as the first point of contact for assigned homes to obtain human resources advice, day-to-day people services inquiries and issues to support the employee life cycle.
- Provide disability management support and advise leaders on appropriate workplace practices and legislative requirements.
- Support employee engagement, retention, and organizational change initiatives, fostering a positive workplace culture and successful implementation of change.
- Tracking and using workforce data and trends, including turnover, absenteeism, and grievances, to identify opportunities and recommend solutions.
- Support HR programs and initiatives, including the annual compensation cycle, leadership training, policy updates, and employee information sessions.
- Support annual compensation cycle activities in coordination with leadership and Payroll.
- Deliver training or information sessions on various HR topics.
- Stay current on employment legislation, collective agreements, and HR best practices to support policy or process improvements.
Qualifications:
- Bachelor’s degree in Human Resources or a similar post-secondary diploma.
- Minimum of 5 years of progressive HR experience, preferably in a Business Partner or similar role.
- Proven track record of building strong relationships with stakeholders and influencing business outcomes in a unionized environment.
- Experience in interpreting collective agreements, supporting grievance/ arbitration preparation, participating in collective bargaining activities in a unionized environment strongly preferred.
- Solid understanding of HR best practices, employment laws, and regulations.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate and communicate across all levels of the organization.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Strong verbal and written communication.
- Ability to manage change effectively and drive change initiatives to achieve desired outcomes.
- Working knowledge of Canadian labour and employment laws.
- CHRP designation is an asset.
What we offer:
- The opportunity to work in a dynamic, fast-paced environment within a rapidly growing company.
- Paid time off.
- Employer-paid health and dental benefits.
- RRSP match contribution.
- Annual wellness credit to support your well-being.
- The opportunity to make a direct impact in a growing organization.
We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.
