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Staples Canada

Wireless Sales Consultant

245 Strasburg Road, Kitchener, ON, N2E 3W7, Canada

Part-time

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Job details

Job type: Part-time
Experience: 3 months to 1 year of wireless sales or sales experience
Posting language: English
Posted: Oct 20, 2026

Original job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
Responsible for achieving personal sales goals
Maintain company merchandising standards, including current pricing
Support asset protection procedures and privacy standards
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

3 months to 1 year of wireless sales or sales experience
Customer focus and service orientation
Demonstrates strong selling ability
Demonstrates ability to coach others
Capacity to communicate with clients effectively using a variety of mediums
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Technology savvy
Curious
Approachable
Passionate
Problem solver

Some perks and benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Help consumer and business customers identify wireless and wireline products and services that meet their needs, while achieving personal sales goals. Maintain merchandising and pricing standards, support asset protection and privacy procedures, follow up with customers, and collaborate with the store team to promote offers and referrals.

Requirements

Requires 3 months to 1 year of wireless sales or other sales experience, a customer-focused approach, and demonstrated selling ability. Candidates should communicate effectively, coach others, organize and prioritize daily work, be comfortable with technology, and be approachable, curious, passionate, and solution-oriented.

Skills

Wireless Sales
Customer Service
Sales Ability
Customer Communication
Coaching
Planning and Organization
Prioritization
Technology Savvy
Problem Solving
Product Knowledge
Follow-Up
Merchandising
Asset Protection
Privacy Standards
Customer Concern Resolution

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Wireline Sales
Wireless Technology
Wireless Products
Wireless Services
Sales Opportunities
Customer Experience
Customer Feedback
Product Knowledge
Sales Goals
Customer Referrals
Merchandising Standards
Pricing
Asset Protection
Privacy Standards
Internal Communications
Customer Concern Resolution
Store Team Collaboration
Consumer Customers
Business Customers

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