Ramp Agent - Full Time (YUL)
- Dorval, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Under the supervision of the Ground Operations Manager, the incumbent acts as a ramp agent. He/she performs the work of the ramp agent and provides a safe, professional, courteous and polite experience for passengers and crew members.
Description of the main duties:
- Greet passengers and crew members in a professional, courteous and respectful manner;
- Respect at all times the application of safety rules on the ramp and in the hangar;
- Prepare aircraft for flight and customer acceptance;
- Guide aircraft during arrivals and departures, using hand signals;
- Tow aircraft;
- Refuel aircraft;
- Load/unload;
- Transport passengers/crew members;
- Other related tasks.
Conditions
- Available Monday to Sunday
- 11-hour shift
- Day shift or Night shift
- Must have a Canadian work permit at a minimum;
- Valid driver's license (class 5);
- Class 3 driver’s license (an asset);
- Hold an Airside "D" Driver's Licence (AVOP), or be prepared to obtain one within the first 3 months of employment;
- Eligible to obtain a Restricted Area Identification Card (RAIC);
- Bilingual (French and English spoken);
- Client interaction, operational efficiency: Frequent contact with an international and complex clientele speaking a language other than French.
- Experience in aviation (an asset);
- High school diploma or equivalent;
- Ability to work in different climatic conditions (hot and cold);
- Ability to lift heavy objects (50 lbs).
Profile
- Excellent interpersonal skills, ability to work alone or as part of a team;
- Demonstrate leadership and initiative;
- Excellent communication skills;
- Responsible, rigorous, conscientious;
- Safe behaviour and priority management.
- Experienced and dynamic team!
- Uniform provided
- Competitive salary
- Flexible schedule
- On-site free parking
- Company events
- RRSP
- 3 weeks of vacation after the first year in service
- 5 personal days off
- Full range of benefits:
- Group insurance including :
- Assistance program for employees and their families
- Postal Pharmacy
- Short and long term disability, dental, and drug life insurance
More about this job
Responsibilities
The incumbent is responsible for performing ramp agent duties, including greeting passengers, guiding aircraft, refueling, and loading/unloading cargo. They must ensure safety protocols are strictly followed while maintaining a professional and courteous experience for all crew and passengers.
Requirements
Candidates must hold a valid class 5 driver's license, be eligible for a Restricted Area Identification Card (RAIC), and be bilingual in French and English. A high school diploma is required, and the ability to work in various weather conditions while lifting up to 50 lbs is essential.
Skills
- Ramp operations
- Aircraft marshalling
- Aircraft refueling
- Loading and unloading
- Safety compliance
- Customer service
- Interpersonal skills
- Communication
- Leadership
- Initiative
- Priority management
- Physical stamina
- Bilingualism
Benefits
- Uniform provided
- Free on-site parking
- Company events
- RRSP
- 3 weeks of vacation
- 5 personal days off
- Group insurance
- Employee assistance program
- Postal pharmacy
- Short and long term disability insurance
- Dental insurance
- Drug life insurance
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
- Security & Safety
Keywords
- Ramp Agent
- Ground Operations
- Aviation
- Aircraft
- Hangar
- AVOP
- RAIC
- Safety
- Logistics
- Customer Service
- Ground Handling
- Refueling
- Towing
- Bilingual
- Airport Operations