Position Summary
Are you someone who enjoys working with your hands, solving technical challenges, and seeing the direct impact of your work? As an Installer, you will play a key role in bringing critical healthcare and life sciences equipment to life, helping customers create safer environments for patients and healthcare professionals.
In this field-based role, you will work under the direction of the Installation Project Manager to provide complete equipment installation in accordance with plans and specifications including scheduling, delivery, installation, check-out, and final inspection of equipment.. Working closely with project managers, contractors, and customers, you will ensure each installation is completed safely, efficiently, and to the highest quality standards. From verifying site readiness and assembling equipment to connecting utilities, testing systems, and completing final inspections, you will be responsible for every stage of the installation process. You will also provide exceptional customer service while ensuring all work is completed in accordance with project plans, specifications, regulatory requirements, and company standards.
Please note that this is a safety-sensitive position. This is a full-time, permanent role based in Vancouver, BC, requiring travel approximately 50% of the time across British Columbia and, occasionally, across Canada based on business needs. This position involves physically demanding work, including regularly lifting and moving equipment weighing up to 88 lbs (40 kg).
If you enjoy working independently, tackling technical challenges in the field, and seeing the results of your work firsthand, this is an excellent opportunity to build a rewarding career with a global leader in healthcare and life sciences solutions.
What You'll do as an Installer
- Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
- Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
- Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
- Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
- Must be capable of independent work. Complete service documentation electronically.
- Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
- Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
- Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
- Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Maintain tools. Submit an annual inventory to assigned manager.
- Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.
- Other duties as assigned.
The Experience, Skills and Abilities Needed
Required
- Associate's degree in mechanical, construction or related installation content, plus one year of related experience. In lieu of degree, High School Diploma/GED with a minimum of five years of related work experience, which may include vocational/apprenticeship/company training program;
- Proficiency in computers and Windows software;
- Fluent in English;
- Excellent interpersonal and Customer communication skills (verbal and written);
- Strong organizational and problem-solving skills;
- Valid Driver’s license required;
- Ability to travel to the US for training;
- Ability to work as a team and independently without supervision.
Preferred
- Completion of mechanical, electrical, or electronic technical school training;
- General knowledge of city, state, and federal mechanical and electrical codes;
- Ability to read and understand blueprints.
What we offer
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
- Base Salary + Incentive Compensation Program
- Company Provided Vehicle + Cell Phone + Laptop
- Excellent Healthcare Benefits
- 3 weeks paid vacation per year + company holidays based on your Province of residence
- RRSP matching program
- Parental Leave
- Opportunities for advancement in a stable long-term career
- Hands-on Training Program
- Additional Add-On Benefits/Discounts
This posting is for an existing vacancy within our organization.
Pay rate for this opportunity is $72,500. This position is eligible for bonus participation, with an annual bonus opportunity of 5% of your fiscal year compensation, subject to the Bonus Plan’s terms and conditions.
STERIS strives to be an Equal Opportunity Employer. STERIS is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
