Regional Portfolio Manager - Calgary
Join Our Team at Strategic Group
Ready to grow your career with one of Canada’s leading privately held real estate companies? At Strategic Group, we create spaces where people, businesses, and communities thrive.
About Us
At Strategic Group, our purpose is simple: Learning. Growing. Having Fun. We bring this ethos to life by innovatively envisioning, creating, owning, and operating real estate that transforms spaces and redefines possibilities.
As a fully integrated real estate company, we specialize in owning, managing, leasing, developing, and re-developing properties. Our entrepreneurial spirit and innovative thinking have made us a Canadian industry leader in office-to-residential conversions, completing more successful conversions than anyone else in the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what’s possible.
Our real estate portfolio spans high-end residential developments and commercial properties. Beyond real estate, our business interests include corporate finance and other industries, enabling us to deliver diverse and impactful solutions for our tenants, partners, and communities.
Guided by our mantra, “Creating value others can’t, by seeing what others don’t,” we take pride in crafting unique solutions that leave a lasting legacy.
Our Values
At Strategic Group, our values guide everything we do:
- Team Player: We foster a supportive, accountable, and drama-free workplace where integrity and respect guide every interaction.
- Innovative: Creativity and unconventional thinking are at the heart of what we do, helping us uncover opportunities others might miss.
- Growth-Oriented: We are tenacious and passionate, thriving on challenges and embracing learning as we pursue new opportunities.
- Optimistic: With a positive mindset and solution-oriented approach, we tackle obstacles as opportunities to learn, grow, and have fun.
If you’re ready to join a team that thinks boldly, acts innovatively, and works collaboratively, we’d love to hear from you!
Position Overview
We are seeking an experienced and people-focused Regional Portfolio Manager to lead the performance of an assigned residential property portfolio across Calgary. This role is responsible for driving strong financial and operational results while coaching and developing Resident Experience Managers across multiple properties.
Reporting to the Vice President, Property Management, the Regional Portfolio Manager provides leadership across the portfolio, with a focus on occupancy, renewals, revenue, collections, budget performance, resident satisfaction, and consistent execution of property standards. This role also serves as an escalation point for complex operational and resident matters and works closely with the Regional Administration Team to support effective portfolio operations. Regular travel between assigned properties is required.
Key Responsibilities
People Leadership & Performance
- Lead, coach, and develop Resident Experience Managers across the assigned portfolio.
- Set clear expectations, monitor performance, and provide ongoing feedback and support.
- Address performance concerns and support the development of strong, accountable site teams.
- Provide guidance and escalation support for complex resident or operational matters.
Financial & Portfolio Performance
- Own and monitor portfolio budgets, financial performance, and operating results.
- Review financial variances and identify opportunities to improve portfolio performance.
- Monitor occupancy, renewals, pricing, and revenue performance across assigned properties.
- Develop and implement strategies to support occupancy, retention, and revenue goals.
Collections & Risk Management
- Establish collections priorities and monitor accounts receivable performance across the portfolio.
- Work with the Regional Administration Team to support timely follow-up, documentation, and escalation of outstanding accounts.
- Monitor portfolio trends and identify financial or operational risks requiring action.
- Support appropriate escalation and resolution of complex tenancy or compliance matters.
Operational Consistency
- Establish and maintain consistent operating standards across assigned properties.
- Monitor property performance, site presentation, resident experience, and adherence to established processes.
- Conduct regular site visits to identify opportunities, address concerns, and support site teams.
- Ensure operational priorities are clearly communicated and effectively executed across the portfolio.
Cross-Functional Collaboration & Reporting
- Work closely with the Regional Administration Team to establish priorities and support consistent administrative execution.
- Collaborate with internal departments to coordinate portfolio needs, projects, and operational priorities.
- Provide regular reporting and updates on portfolio financial, operational, and people performance.
- Partner with senior leadership on portfolio strategy, priorities, and continuous improvement initiatives.
Qualifications
- 5+ years of residential property management experience, including direct people leadership responsibility.
- Demonstrated experience managing the financial performance and budgets of a multi-site portfolio.
- Strong coaching, performance management, conflict-resolution, and leadership skills.
- Strong understanding of occupancy, renewals, revenue management, collections, and residential property operations.
- Proficiency with Yardi Voyager or a comparable property management platform.
- Strong financial acumen with the ability to interpret budgets, variances, and operating results.
- Working knowledge of the Alberta Residential Tenancies Act and RTDRS process is an asset.
- Experience leading resident-facing or customer-service teams is an asset.
- Strong communication, organizational, and decision-making skills.
- Valid driver's licence and ability to travel regularly throughout the assigned portfolio.
Our Culture & Benefits
At Strategic Group, we’re committed to helping you build a career you’re excited about. If you’re passionate about working with a dynamic, motivated team in a fast-paced environment, please submit your resume and cover letter today, and join us in making an impact.
We are proud to be an equal opportunity employer and celebrate diversity in all its forms. Our inclusive workplace ensures every employee feels valued and empowered to bring their best self to work.
As part of the Strategic Group team, you’ll enjoy a competitive compensation package, including an extended health and dental benefits plan, company events, flex days, and more.
This position is based in Calgary, Alberta. Applicants must be located in Calgary or the surrounding area.
We appreciate all applications, however, only candidates selected for an interview will be contacted.
