STRONG Pilates Oakville is looking for a sales-driven, people-focused Studio Manager to lead our studio, grow our membership base and create an exceptional member experience.
This is a hands-on leadership role for someone who is confident selling, motivating a team, building relationships and taking ownership of results.
What You'll Own
Sales & Growth
- Own daily membership sales and lead conversion.
- Follow up with leads, trial clients and prospects consistently.
- Convert introductory offers into recurring memberships.
- Coach the team on sales conversations, follow-up and closing.
- Track sales activity, conversion and membership growth.
- Build local partnerships, referral opportunities and community initiatives.
- Work toward agreed monthly sales and revenue targets.
Member Experience & Retention
- Create a welcoming, high-energy experience that keeps members coming back.
- Build genuine relationships with members and understand their goals.
- Proactively engage with members who are becoming less active.
- Handle concerns, cancellations and membership issues with confidence and care.
- Help drive retention, engagement and long-term membership value.
Team Leadership
- Lead, coach and motivate the front-of-house team.
- Set clear expectations and hold the team accountable.
- Train staff on sales, service and studio standards.
- Manage scheduling and coverage.
- Work closely with instructors to ensure a seamless member experience.
Studio Operations
- Own the day-to-day operation and presentation of the studio.
- Ensure opening, closing, cleanliness and safety standards are consistently met.
- Monitor supplies, equipment and maintenance needs.
- Resolve operational issues quickly and communicate important items to the Owners.
- Use studio systems and CRM tools to keep member and sales information accurate.
We're Looking For Someone Who
- Has proven sales and customer-service experience.
- Is comfortable asking for the sale and closing memberships.
- Has experience leading or managing a team.
- Is highly organized, proactive and accountable.
- Builds relationships naturally and genuinely enjoys working with people.
- Can coach others while holding them to a high standard.
- Is comfortable working with sales targets and performance metrics.
- Has a strong interest in fitness, wellness and community.
- Has experience in fitness, hospitality, retail or another membership-based business.
Why STRONG?
- Be part of a forward-thinking fitness brand that is changing the way people approach group fitness.
- Help build something from the ground up with direct access to the Owners.
- Take ownership of sales, retention, community and studio growth.
- Work within a brand that values innovation, community, personal growth and high standards.
- Complimentary STRONG membership so you can experience the product and be part of the community.
- Opportunity to grow with the studio and take on increased responsibility as the business grows.
The Bottom Line
We are looking for a Studio Manager who can lead people, sell memberships and grow the business.
If you are energized by people, motivated by results and excited by the opportunity to help build a forward-thinking brand and strong local community, we want to hear from you.
