Warehouse & Parts Specialist
Sherwood Park, Alberta | On-site
Summit Search Group is partnering with an established equipment and parts supplier to recruit a Warehouse & Parts Specialist for its growing operation in Sherwood Park.
This hands-on position combines warehouse operations, shipping and receiving, inventory management, and customer parts support. This is an opportunity for an organized, self-motivated individual to help establish a developing warehouse operation, take ownership of its day-to-day organization, and build their parts knowledge with support from an experienced team.
Key Responsibilities
- Coordinate shipping and receiving, including unloading, verifying, staging and preparing customer orders.
- Safely operate forklifts and pallet jacks to move and store large equipment parts.
- Help establish and maintain an efficient layout for the warehouse and outdoor storage areas.
- Maintain accurate inventory records, conduct inventory counts and keep stock organized and accessible.
- Respond to customer inquiries by phone and email, identify required parts, prepare quotations and process orders.
- Source parts from manufacturers, create purchase orders and follow up on backorders.
- Prepare shipping and billing documentation and support returns, credits, warranty claims and core processing.
- Coordinate with the national parts team and provide scheduled afternoon coverage for the customer service phone line.
- Assist with additional parts duties, including hydraulic hose assembly, as required.
- Maintain a safe, clean and organized work environment.
Qualifications
- 3+ years of relevant experience in warehouse operations, shipping and receiving, inventory management or parts.
- Forklift certification and practical experience operating forklifts and pallet jacks.
- Ability to safely lift and move items weighing up to approximately 65 lbs, using appropriate equipment for heavier components.
- Strong organizational skills, attention to detail and a proactive approach to managing competing priorities.
- Clear communication skills and a customer-focused approach to handling inquiries and recommending solutions.
- Confidence using Microsoft applications and computerized systems. Experience with inventory, ERP or parts systems is an asset.
- Experience with heavy equipment, industrial, truck or crushing equipment parts is an asset.
- Ability to work independently, collaborate with colleagues and adapt as the operation develops.
This position is based on-site in Sherwood Park. Flexibility for occasional evening, weekend and on-call support is required. The successful candidate will receive training and support from an experienced parts team, have input into the organization of a developing warehouse, and have the opportunity to grow into broader parts and logistics responsibilities.
If you enjoy hands-on work, take pride in keeping operations organized and want to develop your parts expertise, we encourage you to apply.
