Title: Project Manager (Term 12-18 months)
Position Close Date: November 23, 2026
Location: To be determined
Responsibilities:
Project Management
- Acts as project manager for any assigned corporate/operations projects.
- Defines project scope, plans and schedules project phases, including the key deliverables, goals and milestones.
- Identifies tasks, defines key resources and schedules work within teams and vendors.
- Develops, manages and controls project plans supporting key initiatives.
- Provides leadership in acquiring and interpreting business requirements, creates functional specifications, provides accurate estimates and meet deadlines on deliverables as per Project Plans.
- Effectively communicates project expectations, milestones and progress to team members and stakeholders in a timely and clear fashion.
- Facilitates the delivery of the project, ensuring appropriate resources are allocated to the project and roadblocks are removed to ensure on time, on scope delivery.
- Understands all aspects of configuration and technical capabilities of systems being implemented through project initiatives.
- Takes steps to mitigate risks associated with major projects, which have a high technical complexity and/or involve significant changes in business processes.
- Develops a change management program to ensure effective implementation.
- Participates in the integration process with other enterprise systems/applications as the need arises.
- Monitors project activities, determines project status ,prioritizes and implements projects as designated. Identifies, analyzes and generates solutions to problems based on established policies and practices.
Governance
- Develops, maintains and models a thorough knowledge of Sunrise Credit Union’s policies, procedures and corporate values.
- Ensures adherence to project methodology, policies, standards and procedures.
- Understands individual project scopes, delivers plans and outcomes and ensures they are aligned with each credit union project strategy.
- Ensures effectiveness of each project structure; ensures clarity of scope and mandate for all projects in functional areas and products/services.
Solution Identification
- Partners with department leaders to ensure appropriate system functionality exists to meet corporate and/or department goals and allow effeicient processes.
- Performs analysis of business models, logical specifications, workflows and/or member requirements to design and build effective solutions. Document current and ideal processes, workflows and business requirements.
- Communicates regularly across all business and operations units to review process improvement and system enhancements recommendations, leveraging best practices and professional experience.
- Contributes to continuous process improvement: identifies problems, analyzes situations, links information to strategic direction, reaches conclusions, and recommends action in relation to department plans.
- Collaborates with Learning and Development and Internal Communications to develop communication, process development and education of new/revised system approaches.
- Assists in the development, design and facilitation of staff training to ensure best practices are in place and implemented and empower team members in their delivery.
- Maintains current and relevant knowledge of industry trends and technology solutions available for consideration.
- Recommends data clean-up projects that directly impact the effectiveness of business processes.
- Acts as a business analyst for the organization.
Reporting and Communication
- Partners with business users to identify management reporting needs. Design and create necessary reports, dashboards and associated documentation.
- Delivers presentations to management, staff and peer groups as necessary.
Leadership
- Coach, mentor and empower direct reports to achieve results.
- Determines what resources are required to complete projects and acts to secrure them.
- Facilitates the work of others by providing tools to help accomplish tasks.
- Through personal leadership and example, creates a positive working environment that will attract, retain and develop existing and potential staff.
- As a leader within the technology team, participates in the planning and analysis required to develop departmental plans.
- Educational Requirements
- Post-Secondary education preferred.
- Project Management certification would be an asset.
- Lean Six Sigma Training would be an asset.
- Prosci Change Management Training would be an asset.
- Experience and Skills
- Minimum of 7 years related job experience.
- Strong understanding of Credit Union principles, products and services, and business operations.
- Experience with business planning, and ability to link initiatives to strategic direction.
- Knowledge and awareness of evolving trends in financial services technology.
- Understanding of computer technology and systems development, and the ability to translate technology to multiple stakeholders; demonstrates a passion for leveraging technology to solve business challenges.
- Experience with successful software & system implementations utilizing project management methodologies, tools and techniques.
- A track record of project delivery for large, cross functional, projects, with strong change management.
- Demonstrated judgment and decision-making skills.
- Exceptional organizational skills and the ability to manage multiple and competing priorities
- Analytical skills, business analysis, and an aptitude for process development and improvement.
- People management skills, and the ability to lead, coach, motivate and develop others
- Demonstrated facilitation and relationship building skills, and the ability to influence at all levels.
- Solid written and oral communication skills with ability to communicate complex ideas and concepts clearly and concisely.
Sunrise is proud to offer one of the most comprehensive benefit programs; individualized training and development programs and incentive pay plan.
We thank all applicants, but only those selected for an interview will be contacted.
