Location: Canmore, Alberta
Company: Sunset Alpine
Hours: Monday – Thursday, 20-32 hours/ week
Employment Type: Part Time, Hourly
Pay Rate: $22/ hour
Join Our Team
Sunset Alpine is a family-owned and operated promotional products, branded apparel, and uniform company that has proudly served the Bow Valley for over 50 years. We are known for our outstanding customer service, quality products, and long-lasting relationships with our clients.
We believe work should be rewarding without taking over your life. Our team enjoys a relaxed, friendly workplace where collaboration, respect, and accountability matter. If you're looking for a career with excellent work-life balance - including three-day weekends every week - we'd love to hear from you.
What We Offer
- Monday to Thursday schedule
- Every Friday, Saturday and Sunday off
- Health Spending Account
- Paid vacation
- Friendly, supportive family-run work environment
- Ongoing professional development and training
- Opportunities for long-term growth within the company
A standard three-month probationary period applies.
Position Summary
Sunset Alpine Promotional Products is looking for a friendly, motivated Sales Associate to join our team in Canmore. This is a customer-facing sales position responsible for helping customers find the right promotional products for their business, organization, event, or project.
The primary focus of the role is responding to incoming sales inquiries, assisting walk-in customers, understanding their needs, recommending products, preparing quotes, and converting opportunities into sales.
This position is ideal for someone who enjoys working with people, has a natural ability to sell, and takes pride in providing excellent customer service.
Key Responsibilities
· Respond promptly and professionally to incoming sales inquiries by email, phone, and in person.
· Welcome and assist walk-in customers at our Canmore location.
· Understand customer needs, budgets, timelines, and intended use of products.
· Recommend appropriate promotional products and decoration options.
· Research products and work with suppliers to find suitable options when required.
· Prepare accurate quotes and proposals for customers.
· Follow up on quotes and customer inquiries to help convert opportunities into sales.
· Close sales and ensure all required information is accurately captured before handing the order to Customer Service.
· Develop strong relationships with customers and encourage repeat business.
· Identify opportunities to increase order value through product recommendations, additional items, or upgraded options.
· Maintain accurate customer and sales information within the company's operating system.
· Communicate effectively with the Customer Service and Production teams to ensure a smooth transition from sale to order fulfillment.
· Stay current on promotional products, trends, pricing, and new product opportunities.
· Perform other sales-related duties as required
Training
- Be willing to travel occasionally for supplier and industry training
- Continuously develop knowledge of promotional products, apparel, and decorating techniques
Qualifications
· Previous experience in sales, retail, customer service, or another customer-facing role.
· Strong interpersonal and communication skills with the ability to build rapport quickly with customers.
· Comfortable asking questions, understanding customer needs, and recommending appropriate products or solutions.
· Confident communicating with customers in person, by phone, and by email.
· Strong organizational skills and attention to detail.
· Ability to manage multiple customer inquiries and sales opportunities at the same time.
· Comfortable using computers, email, Microsoft Office, and web-based systems.
· Able to learn new software, products, pricing, and company processes quickly.
· Self-motivated and able to work independently while also working effectively as part of a team.
· Professional, positive, and reliable with a strong customer-service mindset.
· Previous sales experience is preferred, but a strong retail or customer-service background with a demonstrated ability to sell will be considered.
· Experience in promotional products, apparel, printing, or a related industry is an asset but not required.
How to Apply
Please submit to Dov Simenauer: [email protected]
- Your resume
- A cover letter outlining why you'd be a great fit for Sunset Alpine
We thank all applicants for their interest. Only those selected for an interview will be contacted.
