Position: Sales Development Representative (SDR) Co-Op
Location: Oakville ,ON
Job ID#: SGI-260821-SDR
Duration: Co-Op Term
Role Overview
We are seeking a motivated and detail-oriented Sales Development Representative (SDR) to support Account Management and Bid Capture activities through prospect identification, research, outreach, lead qualification, CRM management, and sales administration.
This is an entry-level Co-Op opportunity designed to provide hands-on exposure to business development, sales operations, bid coordination, and client engagement activities. The successful candidate will help build and maintain a strong sales pipeline while supporting proposal and RFP-related initiatives.
Key Responsibilities
Prospect Research & List Building
- Conduct
research to identify prospective companies and key decision-makers within
target markets using AI, social media, web-based, and database research
tools.
- Build
and maintain high-quality prospect lists aligned with sales strategies.
- Analyze
company information, industry trends, and buying signals to prioritize
outreach efforts.
Lead Qualification
- Qualify
inbound and outbound leads based on defined criteria such as needs,
budget, authority, and timing.
- Assess
prospect suitability and readiness for engagement with the sales team.
- Maintain
accurate records of lead status and interactions.
Outbound Outreach
- Execute
initial outreach through email, phone, and social platforms such as
LinkedIn.
- Create
personalized messaging to engage prospects and generate interest.
- Schedule
meetings and transition qualified opportunities to Account Managers.
Sales Support
- Collaborate
closely with Account Managers on target account strategies and outreach
plans.
- Support
ongoing sales initiatives and campaigns.
- Assist
in developing account insights and briefing materials.
- Support
bid capture activities, RFP assessments, workflow coordination, and
related administrative duties.
CRM Management
- Maintain
accurate records of all activities, leads, and opportunities within CRM
platforms such as Salesforce or HubSpot.
- Register
and track opportunities throughout the sales pipeline.
- Ensure
CRM data integrity, accuracy, and timely updates.
Qualifications & Experience
- 1 to
3 years of experience in sales, business development, sales
administration, or a related field.
- Entry-level
candidates with strong aptitude and demonstrated interest are encouraged
to apply.
- Strong
research and analytical abilities.
- Excellent
written and verbal communication skills.
- Comfortable
conducting outreach and engaging new prospects.
- Experience
with CRM platforms such as Salesforce or HubSpot is considered an asset.
- Experience
with tools such as LinkedIn Sales Navigator, Microsoft Copilot, ChatGPT,
ZoomInfo, or similar platforms is considered an asset.
- Interest
or experience working with Indigenous recruitment initiatives, procurement
programs, Indigenous communities, organizations, or Indigenous-owned
businesses is considered an asset.
Core Competencies
- Curiosity
and a proactive approach to learning.
- Strong
organizational skills and attention to detail.
- Resilience
and persistence in outreach efforts.
- Ability
to collaborate effectively within a team environment.
- Strong
time management and prioritization skills.
Success Metrics (KPIs)
- Number
of qualified leads generated.
- Meetings
booked for Account Managers.
- Conversion
rate from outreach to qualified opportunities.
- CRM
data accuracy and activity tracking.
- Contribution
to pipeline growth.
- Accuracy
and timeliness of bid capture milestones.
Work Location & Setup:
Hybrid - The ideal candidate should be within commuting distance of the Oakville office with the ability to work remotely.
Why This Role Matters
The Sales Development Representative plays a critical role in supporting revenue growth by generating and qualifying opportunities for the sales pipeline. As an early point of contact with prospective clients, this role directly contributes to the effectiveness of the sales organization and its ability to develop new business opportunities.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: RecDep@symbioticgroup.com
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
