Job Description
The Opportunity
SymphonyAI is a leading provider of financial services software, delivering advanced solutions in compliance and fraud detection to some of the world's most complex financial institutions. We're looking for a dynamic and innovative Business Consultant to join our Professional Services team - someone who thrives at the intersection of client relationships, product expertise, and technical delivery.
In this role, you'll be the critical link between our clients, our product teams, and our technical consultants. You'll bring your industry experience to bear on gathering requirements, shaping solutions, and helping deliver systems that make a real difference in the fight against financial crime.
What You Will Do
Prepare for and deliver workshops with clients' fraud, risk, compliance, investigation, and data teams
Run client workshops to define and scope project goals, workflows, business requirements, gaps, and opportunities
What You Have
Experience delivering complex, product-based IT solutions in Financial Services, particularly within Fraud, Compliance, or Risk Management.
A bachelor's degree in Business Administration, Economics, Engineering, Statistics, Computer Science, or a related field.
Strong writing skills across business requirement documents, use cases, issue logs, project status reports, scope change documents, mapping specifications, and test plans/cases.
Excellent communication skills - able to explain complex concepts clearly to both technical and non-technical audiences, in writing, in conversation, and in presentations.
Strong listening, analytical, problem-solving, and negotiation skills, with close attention to detail.
What Sets You Apart
