Open jobs in Canada

Email me new jobs Save this search

Added 9 hours ago
SS
IVR Tester (Genesys)
Syncredible Solutions
Canada
- Contract
Added 3 days ago
SS
Senior Event Streaming Engineer (Kafka / Azure Event Hubs)
Syncredible Solutions
Canada
- Contract
Added 4 days ago
SS
Integration Lead – API
Syncredible Solutions
Canada
- Contract
Added 5 days ago
SS
Senior ETL developer with Snowflake
Syncredible Solutions
Calgary, AB
- Contract
Added 16 days ago
SS
SAP Test Manager
Syncredible Solutions
Mississauga, ON
- $70 to $75 CAD / hour
- Contract
Added 1 month ago
SS
SAP Test Automation Architect
Syncredible Solutions
Calgary, AB
- Full-time
Added 1 month ago
SS
Data Architect – Aviation Domain (AWS / PostgreSQL / IATA)
Syncredible Solutions
Canada
- Contract

No more jobs.

Syncredible Solutions

IVR Tester (Genesys)

Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Posting language: English
Posted: Oct 31, 2026

Original job description

About the Company:

At Syncredible Solutions, we believe in the transformative power of technology. we specialize in Digital transformation services, Enterprise solutions, Power BI Analytics solutions and staffing services.

Role Description

Genesys platform tester

Hands-on experience creating and executing API payloads in Postman
Experience testing Genesys call flows from the Genesys UI perspective, rather than through phone calls
Working/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messages
Working/Testing knowledge of CRM integration to Genesys
Working/Testing knowledge of chatbots and live-agent interactions

Equal Opportunity Statement:

Syncredible Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply About employer

More about this job

Responsibilities

Test the Genesys platform and call flows through the Genesys user interface, including verifying call status, agent scripts, and secure messages. Create and execute API payloads in Postman and test CRM integrations, chatbots, and live-agent interactions.

Requirements

The role requires hands-on experience creating and executing API payloads in Postman and testing Genesys call flows through the Genesys user interface rather than by phone. Working or testing knowledge of the Genesys UI, CRM integration, chatbots, and live-agent interactions is also required.

Skills

Genesys Platform Testing
API Testing
Postman
Genesys Call Flow Testing
Genesys User Interface
Call Status Verification
Agent Scripts
Secure Messages
CRM Integration Testing
Chatbot Testing
Live-Agent Interaction Testing

Visa sponsorship

Not detected in the job text

Keywords

Genesys
Genesys Platform
Genesys User Interface
Call Flows
API Payloads
API Testing
Postman
Call Status
Agent Scripts
Secure Messages
CRM Integration
Chatbots
Live-Agent Interactions
Digital Transformation
Enterprise Solutions
Power BI Analytics
IT Services
IT Consulting

Report this job

Open jobs in Canada

IVR Tester (Genesys)

Senior Event Streaming Engineer (Kafka / Azure Event Hubs)

Integration Lead – API

Senior ETL developer with Snowflake

SAP Test Manager

SAP Test Automation Architect

Data Architect – Aviation Domain (AWS / PostgreSQL / IATA)