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Added 54 mins ago
TC
Sr BizTalk Developer
Tata Consultancy Services
Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time
Added 1 hour ago
TC
Python Developer - TechDocs & Document Migration
Tata Consultancy Services
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Added 2 hours ago
TC
Java Spring Boot Developer
Tata Consultancy Services
Canada
- Full-time
Added 3 hours ago
TC
Agentic AI Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Added 5 hours ago
TC
AWS Support Engineer with Payment Domain
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Added 7 hours ago
TC
Servicenow specialist
Tata Consultancy Services
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Added 7 hours ago
TC
Power Platform Lead
Tata Consultancy Services
Calgary, AB
- $100,000 to $120,000 CAD / year
- Full-time
Added 8 hours ago
TC
Power Platform Architect
Tata Consultancy Services
Calgary, AB
- $100,000 to $120,000 CAD / year
- Full-time
Added 8 hours ago
TC
ServiceNow CMDB
Tata Consultancy Services
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Added 9 hours ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Added 9 hours ago
TC
Site Reliability Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Added 9 hours ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Added 1 day ago
TC
Recruitment Coordinator (Onboarding)
Tata Consultancy Services
Toronto, ON
- Contract
Added 1 day ago
TC
Datacenter Facilities Management
Tata Consultancy Services
NB · New Brunswick, Canada
- Full-time
Added 1 day ago
TC
Agentic AI Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Added 1 day ago
TC
Test Automation Developer TOSCA, Playwright & Python
Tata Consultancy Services
Canada
- Full-time
Added 1 day ago
TC
Business Analyst
Tata Consultancy Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Added 2 days ago
TC
Senior Informatica Developer
Tata Consultancy Services
Montreal, QC
- Full-time
Added 2 days ago
TC
Senior Zendesk Developer / Implementation Specialist
Tata Consultancy Services
Waterloo, ON
- $100,000 to $110,000 CAD / year
- Full-time
Added 2 days ago
TC
QM – Salesforce Tester
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Added 3 days ago
TC
Senior Sharepoint Developer
Tata Consultancy Services
Vancouver, BC
- Full-time
Added 4 days ago
TC
Performance Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Added 4 days ago
TC
Senior Database Administrator (Oracle Application DBA / AWS Cloud)
Tata Consultancy Services
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
Added 4 days ago
TC
Datastage developer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Added 4 days ago
TC
Full Stack Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time

Tata Consultancy Services

Servicenow specialist

Montreal, QC, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Required skill set

"Skills and Responsibilities

Manage the complete Configuration Item (CI) lifecycle, including onboarding, updates, certification, retirement, and archival.
Implement and maintain CSDM (Common Service Data Model) principles within the ServiceNow CMDB.
Work extensively with ServiceNow Discovery, Service Mapping, and Tag-Based Service Mapping.
Integrate and manage multiple CMDB data sources while maintaining data consistency.
Conduct CMDB audits, CI certification, compliance checks, and remediation activities.
Analyze and resolve CMDB data-quality issues, including:
Duplicate CIs
Stale CIs
Missing or incomplete CI attributes
Incorrect or incomplete relationships
Develop and maintain CMDB governance, process, and operational documentation.
Coordinate with technical teams, application owners, service owners, and other stakeholders to resolve CMDB issues.
Manage escalations and drive issues through to resolution.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Manage the full Configuration Item lifecycle and maintain the ServiceNow CMDB in accordance with CSDM principles, using Discovery and service-mapping capabilities. Audit and remediate CMDB data, maintain governance documentation, and coordinate with stakeholders to resolve issues and escalations.

Requirements

The role requires expertise in ServiceNow CMDB operations, including CI lifecycle management, CSDM, Discovery, Service Mapping, data integration, audits, and data-quality remediation. It also calls for governance and documentation skills, compliance checks, and the ability to work with technical teams and service owners to resolve issues.

Skills

ServiceNow
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Tag-Based Service Mapping
CMDB Data Integration
CMDB Audits
CI Certification
Compliance Checks
Data Quality Management
Data Remediation
CMDB Governance
Stakeholder Coordination
Issue Escalation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Configuration Item
CI Lifecycle
CMDB
Common Service Data Model
CSDM
ServiceNow Discovery
Service Mapping
Tag-Based Service Mapping
CMDB Data Sources
Data Consistency
CMDB Audits
CI Certification
Compliance
Data Quality
Duplicate CIs
Stale CIs
CI Attributes
CI Relationships
Data Remediation
CMDB Governance
Operational Documentation
Stakeholder Coordination
Issue Escalation
IT Services
IT Consulting

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