Inclusion without Exception
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.
TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.
Skills and Responsibilities:
•Bachelor’s degree in computer science or a relevant field, years of experience building large-scale, multi-tier distributed software systems
•Hands on experience in cloud technologies, particularly AWS services
•Hands-on expertise with Python, Lambda functions, APIs, LLM Models, Java
•Experience with DevOps culture, tools, and best practices (e.g. - Bitbucket, Ansible, Jenkins, CDD)
•Strong communication skills, able to articulate complex technical concepts to both technical and non-technical stakeholders.
•Ability to work and collaborate with cross-functional teams across multiple locations.
•Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits.
•Demonstrates agility in learning and implementing cutting-edge technologies across diverse tech stacks. Additional Comments Candidates with eligibility for Reliability Status Clearance will be preferred.
•Location Toronto, Canada Hybrid work model.
•Occasional work outside of normal business hours as part of a global team Occasional weekend work in support of project delivery and implementations
•Role Sr. Software Engineer - Contact Centre Innovation GenAI This role offers an exciting opportunity to shape the future of Customers Contact Center technology and drive innovation on a global scale.
•The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance our clients’ experience and operational efficiency.
•We are looking for an experienced and high-performing Full-Stack Software Engineer.
•This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centers in Canada, Asia, and the US. The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.
Role and Responsibilities
•Participate in the design, development, and rollout of foundational cloud capabilities.
•Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and DevOps processes.
•Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.
•Contribute and adopt global software engineering re-usable best practice processes.
Salary Range - CA$ 95,000 - CA$ 110,000 Per Year
TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
