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Added 8 mins ago
Economist
Ontario Securities Commission
Toronto, ON · CA ON Toronto
Full-time
…stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national…
Added 22 mins ago
Senior Manager, Background Checks and Anti-Corruption (13-month contract)
Deloitte
Toronto, ON
Full-time
Are you a results-oriented leader with strong risk management expertise, a passion for developing people, and a track record of driving service excellence and continuous improvement through…
Added 22 mins ago
Manager, Background Check (13-month contract)
Deloitte
Toronto, ON
Full-time
Are you a results-oriented and collaborative leader who combines strong risk management capabilities with a commitment to service excellence and team development? This is the role for you!
Added 23 mins ago
Senior Manager, Electronic Payment Processing, GTB Payment Operations - Toronto
Scotiabank
Toronto, ON
As our clients transform their operating models, expand globally and deploy digital capabilities and their cash management needs are evolving too. Boasting a unique global footprint, GTB’s…
Added 1 hour ago
Senior Applied AI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
drive business value in Wealth Management. This role blends deep technical expertise with financial domain knowledge, collaborating with
Added 1 hour ago
Principal Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
Ensure all FDE-led initiatives adhere to McCain Responsible AI, security, governance, and risk management requirements.
Added 1 hour ago
Commodity Tax Manager
Air Canada
Dorval, QC
Full-time
We are looking for an experienced and forward-thinking Commodity Taxe Manager to join our Tax team. Reporting to the Director, Commodity Taxes Planning, Policies & Procedures, you will…
Added 1 hour ago
Senior Associate - Digital Product Management
American Express
Toronto, ON
Full-time
Act as a delegate for the Loyalty product lead or E2E Project Manager.
Added 3 hours ago
Senior Mining Engineer (Underground)
AMC Consultants
Vancouver, BC
$130,000 to $150,000 CAD / year
Full-time
In this role, you will be responsible for delivering technical assignments working under the guidance of a Project Manager. You will also play a key part in managing and mitigating AMC’s…
Added 4 hours ago
Senior Adviser, Payroll Tax & Accounting | Conseiller(ère) senior, Fiscalité de la paie et comptabilité
Rio Tinto
Montreal, QC
Full-time
Reporting to the Manager, Payroll, and working in a challenging and exciting environment within the Employee Services People Services, you will be
Added 6 hours ago
Senior Manager, Professional Practice Office
RSM Canada
Calgary, AB
Full-time
RSM is looking for a dynamic Senior Manager to join the Professional Practice Office within our Assurance National Professional Standards Group in Canada. You will have the opportunity to…
Added 6 hours ago
Senior Manager, Culture Leadership and Learning, Executive Leadership Programs
Deloitte
Toronto, ON
Full-time
As a Senior Manager, you will lead multidisciplinary consulting teams and play a key role in shaping client engagements from strategy through execution. You will positively influence…
Added 6 hours ago
SAP Senior Project Manager
Deloitte
Toronto, ON
Full-time
As a Senior Manager within Deloitte's SAP Project Management practice, you will:
Added 7 hours ago
Engineering Manager - Travel
Cover Genius
Vancouver, BC
$150,000 to $190,000 CAD / year
Full-time
As an Engineering Manager in the Travel XCover Squad, you will own the technical vision and execution for our Travel integrations with new and existing partners. Your primary objective will…
Added 8 hours ago
Sales Commission Manager
Geotab
Toronto, ON · Oakville, ON · Waterloo, ON
The Sales Commission Manager supports plan design and execution across Revenue Generation (Rev Gen), maintains accurate performance reporting, and ensures timely communication and issue…
Added 9 hours ago
HSE Manager
ALS
North Vancouver, BC · CAN - BC - North Vancouver
The HSE Manager is responsible for implementing and supporting Geochemistry Health, Safety, and Environment (HSE) programs across an assigned region. Working closely with operations…
Added 9 hours ago
Senior Manager, Professional Practice Office
RSM US LLP
Calgary, AB
Full-time
RSM is looking for a dynamic Senior Manager to join the Professional Practice Office within our Assurance National Professional Standards Group in Canada. You will have the opportunity to…
Added 10 hours ago
Account specialist, High Value at Risk (HVAR)
BMO
Quebec, QC
Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 10 hours ago
Credit, Representative
Saputo Inc.
Montreal, QC · Saint-Laurent, QC
Full-time
The Credit Representative reports to the AR Manager and is responsible for the evaluation of overall company credit risk by managing the credit worthiness of new and existing businesses.
Added 10 hours ago
Manager, Engineering – Accounts
TD
Toronto, ON
Full-time
Investment Management, Retail Wealth is seeking an experienced and highly motivated Engineering Manager, to lead Account Pods enabling the next generation Investment platform and enhancing…
Added 10 hours ago
Project Manager - PL#60988
Peter Lucas
Calgary, AB
$120,000 to $150,000 CAD / year
Full-time
…commissioning, contractors, vendors, and site operations. The Project Manager will be responsible for managing project scope, schedule, budget, risk, quality, and execution while…
Added 11 hours ago
Montréal (Québec) // Manager Financial Reporting
ACCA Careers
Montreal, QC
Full-time
Reporting to the Controller, the Manager Financial Reporting is responsible for all areas relating to financial reporting. This position addresses a multitude of financial activities…
Added 11 hours ago
Principal Piping Engineer
Worley
Edmonton, AB · Calgary, AB
Full-time
Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets.…
Added 11 hours ago
human resources business partner sr, Retail Operations (Alberta)
Starbucks Coffee Company
Edmonton, AB · Calgary, AB · AB
Full-time
Now Brewing - human (partner) resources manager, Retail Operations (Alberta)
Added 12 hours ago
Manager, Engineering – Accounts
TD
Toronto, ON
Full-time
Investment Management, Retail Wealth is seeking an experienced and highly motivated Engineering Manager, to lead Account Pods enabling the next generation Investment platform and enhancing…

Closed listing

Operations Officer II

Mississauga, ON, Canada

Job type: Full-time
Closing date: Sep 29, 2026
Experience: 1+ year relevant experience
Posting language: English
Posted: Sep 23, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

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Added 18 hours ago
Operations Officer II
Robertson & Company Ltd. · Mississauga, ON, Canada
Added 1 day ago
Operations Officer II
Robertson & Company Ltd. · Mississauga, ON, Canada
Added 1 day ago
Operations Officer II
Robertson & Company Ltd. · Toronto, ON, Canada
Added 2 days ago
Manager, Freedom of Information and Privacy (Permanent)
Toronto District School Board · Toronto, ON, Canada
$119,072 to $142,870 CAD / year

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

47,000 - 61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.

Communicate with partners in a professional manner, demonstrating clear understanding of customers/partners needs and knowledge of TD products and processes.

Customer:

Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Use effective relationship skills when communicating with partners/colleagues/customers

Shareholder:

Complete assigned workload to meet SLA requirements for service and productivity
Understand internal and industry regulations, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/ procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes including completing and recording transactions for either the organization or clients
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non- standard or high- risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti- Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

Employee/Team:

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for function and the bank, both internally and/or externally

Breadth & Depth

Works within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and several systems or applications characterized by a combination of manual and automated processes
Transactions and activities require process knowledge for own area of expertise and could include ad hoc non-routine requests across multiple jurisdictions
Transactions are characterized by low to moderate risk/financial impact
Low to moderate decision-making authority within defined parameters
Identifies issues and resolves or escalates internally as required (within a prescribed set of parameters/ rules)
Typically interacts with internal partners and external customers (as needed)
Focus of work is on the completion of day to day or weekly processes or activities however may include monthly routine activities
Requires working level knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/ requirements for jurisdictions supported
Generally reports to a Team Manager

Experience and/or Education

Undergraduate degree/ college diploma preferred and/or
1+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

Process operational transactions accurately and on time, meet service and productivity requirements, and communicate effectively with internal partners and customers. Resolve or escalate operational issues, protect confidential information, follow regulatory and enterprise procedures, and contribute to process improvements and team effectiveness.

Requirements

An undergraduate degree or college diploma is preferred, or at least one year of relevant experience. The role requires working knowledge of operational processes and applicable regulations, sound judgment within defined authority, and the ability to complete transactions accurately while meeting service standards.

Skills

Transaction Processing
Operational Support
Attention to Detail
Customer Service
Partner Communication
Issue Resolution
Risk Assessment
Regulatory Compliance
Anti-Money Laundering
Business Continuity Management
Confidentiality
Process Improvement
Critical Thinking
Teamwork
Relationship Management

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Operations
Personal Banking
Commercial Banking
Transaction Processing
Operational Support
Service Level Agreements
Customer Service
Partner Communication
Process Improvement
Risk Management
Regulatory Compliance
Anti-Money Laundering
Business Continuity Management
Confidentiality
Due Diligence
Operational Policies and Procedures
Escalation Management
Quality Assurance
Productivity
Cross-Training
Performance Management
Bank Code of Conduct

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