Project Analyst
TDOT IT Solutions
Bolton, ON (On-site) • Monday–Friday, 8:30 AM–5:00 PM • Reports to: Project Coordinator •
$50,000–$60,000/year - Contract, based on experience
About TDOT IT Solutions
TDOT IT Solutions is a national Canadian IT field services company headquartered in Bolton,
Ontario, delivering white glove technical services across the country. We pride ourselves on
transparency with our clients and acting as a true extension of their brand in every engagement.
About the Role
We're looking for a Project Analyst to support our project management team with tracking, reporting,and coordination across active client engagements. This role is open to both experienced candidates and new grads looking to build a career in project management. Reporting to the Project Coordinator, you'll work firsthand with project managers, service coordinators, and clients to keep projects on schedule and on budget.
Responsibilities
● Coordinate IT field service projects end to end, from scheduling technicians and vendors to
tracking deliverables through completion
● Track project timelines, budgets, and tickets across multiple concurrent client engagements using tools like Smartsheet, Monday.com, and Excel
● Build and maintain reporting dashboards and status decks for internal and client-facing project
reviews
● Coordinate with field technicians, subcontractors, vendors, and clients to gather status updates and resolve data or scheduling gaps
● Support project managers with documentation, scope tracking, change orders, and risk tracking
● Monitor open tickets and service requests tied to active projects, escalating issues that put
timelines or SLAs at risk
● Identify process improvements in project tracking, ticketing, and reporting workflows
● Occasionally assist other departments (such as Service) depending on workload
Qualifications
● 0–3 years of experience in project coordination, business analysis, or a related field - new
graduates are encouraged to apply
● A degree or diploma in business, project management, engineering, or a related field (or
equivalent experience)
● Proficiency with Excel and familiarity with PM platforms such as Smartsheet or Monday.com
● Excellent written and verbal communication
● Detail-oriented with the ability to manage multiple priorities● A proactive learner who's comfortable picking up new tools and processes
Why Join TDOT
Join a growing national IT field services company where your work directly supports client success. You'll gain firsthand exposure to project delivery across a range of industries, with mentorship from experienced project managers and real opportunities to grow into a Project Manager role.
