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Location
3725 56 St.Wetaskiwin, ABT9A 2V6
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Work location
On site
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Salary$33.19HOUR hourly / 30 hours per week
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Terms of employment
Permanent employmentFull time
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Day, Weekend
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Starts as soon as possible
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Benefits:
Financial benefits, Other benefits
- vacancies
1 vacancy
- Source
Job Bank
#3690662
Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Computer hardware or software retailer/wholesaler
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Relocation costs covered by employer
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Willing to relocate
Responsibilities
Tasks
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Give access to computer networks
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Report on the performance of computer systems and networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Supervise other technical support workers in this group
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
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Manage incidents
Supervision
Credentials
Certificates, licences, memberships, and courses
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Associate Computing Professional (ACP)
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Cisco certified network associate
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Microsoft certified professional (MCP)
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A+ Certification
Experience and specialization
Computer and technology knowledge
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Android
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Security software
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Word processing software
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.NET
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MS Windows
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TCP/IP
Additional information
Security and safety
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Bondable
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Criminal record check
Transportation/travel information
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Travel expenses paid by employer
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Repetitive tasks
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Handling heavy loads
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Manual dexterity
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Attention to detail
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Sitting
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Combination of sitting, standing, walking
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Standing for extended periods
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Judgement
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Organized
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Team player
Benefits
Financial benefits
Other benefits
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Transportation provided by employer
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Parking available