Position Overview
The Client is seeking a
Senior Product Manager to lead the delivery of digital credential solutions. The successful candidate will bring strong
Agile product leadership, user-centred design, technical knowledge, enterprise mobile application experience, and digital identity expertise.
The Product Manager will collaborate with
engineering, UX, DevOps, architecture, policy, business, and external stakeholders to define product direction, manage delivery, and support the development of a secure and interoperable digital credential ecosystem.
Key Responsibilities
- Lead Agile product delivery for digital credential solutions, including iterative design, testing, and continuous improvement.
- Facilitate sprint planning, backlog prioritization, daily stand-ups, retrospectives, reviews, and other Agile ceremonies.
- Apply user-centred design principles and incorporate research, analytics, accessibility requirements, and user feedback into product decisions.
- Develop and maintain product roadmaps aligned with business needs, technical capabilities, regulatory requirements, and industry standards.
- Lead workshops, design sprints, and alignment sessions across product, engineering, UX, DevOps, policy, and architecture teams.
- Remove delivery blockers and manage dependencies across internal and external stakeholders.
- Define and monitor product KPIs and success metrics, including adoption, credential issuance, and trust-related measures.
- Evaluate technical feasibility, risks, trade-offs, and performance considerations across mobile wallet, agent, backend, and related ecosystem components.
- Build strong relationships with partner ministries, industry organizations, governance bodies, and other stakeholders.
- Communicate complex product and technical concepts effectively to executives, business teams, developers, policy teams, and external partners.
- Provide product leadership related to Verifiable Credentials, security, privacy, interoperability, and digital identity.
- Translate emerging technical standards and architectural concepts into actionable product requirements and roadmap priorities.
- Support interoperability planning and adoption of relevant industry standards and trust frameworks.
Required Skills & Experience
- Senior Product Manager with strong experience leading Agile, user-focused digital products and enterprise mobile applications.
- Strong experience managing cross-functional teams including developers, UX/UI, DevOps, architects, researchers, and security/identity specialists.
- Proven experience with product roadmaps, backlog prioritization, Agile ceremonies, KPIs, timelines, dependencies, risks, and delivery.
- Strong stakeholder management and communication skills, including executive-level reporting and presentations.
- Strong technical background with hands-on software development and/or architecture experience.
- Experience with modern mobile technologies such as Kotlin, Swift, or React Native and backend technologies such as Node.js, Go, or Python.
- Strong understanding of APIs, microservices, system design, cloud infrastructure (Azure/AWS), and mobile application architecture.
- Experience evaluating technical feasibility, solution options, risks, trade-offs, and dependencies with engineering teams.
- Strong understanding of digital identity and digital credentials, including wallets, issuers, holders, verifiers, and trust frameworks.
- Knowledge of W3C Verifiable Credentials, DIDs, PCTF, NIST, and/or eIDAS is highly preferred.
- Ability to translate technical concepts such as attestation, credential binding, revocation, and secure exchanges into clear product requirements.
- Experience supporting interoperability, standards adoption, and digital identity ecosystem initiatives.
Must-Have Profile
- Senior Product Manager experience
- Strong Agile and user-focused product management background
- Experience delivering enterprise mobile applications and digital products
- Strong technical background with software development knowledge
- Mobile technology experience with Kotlin, Swift, React Native, or similar
- Backend experience with Node.js, Go, Python, or similar
- Strong experience working with cross-functional engineering teams
- Experience managing product roadmaps, timelines, dependencies, risks, and KPIs
- Strong stakeholder management and executive-level communication
- Experience with digital credentials/digital identity
- Ability to work 5 days onsite in Toronto
