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Added 24 mins ago
S
Director, Solutions Engineering
Solink
Remote, Canada
- $279,504 to $349,380 CAD / year
- Full-time
- Remote
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to…
Added 39 mins ago
Procurement Manager
PagerDuty
Toronto, ON
…hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…
Added 6 hours ago
ID
Senior Vice President (SVP) – Client Partner
Intellect Design Arena Ltd
Vancouver, BC
- $240,000 to $260,000 CAD / year
- Full-time
Intellect Design Arena Ltd is a global financial technology leader delivering cloud-native, composable
Added 12 hours ago
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Senior Solutions Architect
Jobgether
Canada
- Full-time
The Senior Solutions Architect will play a key role in guiding technical sales engagements and designing solutions that address complex customer needs in a mission-critical technology…
Added 1 day ago
CA
Account Executive - Emerging & Commercial Acc
CloudKettle, a Bell Canada company
Toronto, ON
- Full-time
Account Ownership & Relationship Management: Serve as the primary executive contact for mid-sized and growing commercial accounts. Build long-term, high-trust relationships with key client…
Added 2 days ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
This is not a hands-on engineering position, pure architecture role, or pure sales role. It requires enough technical depth to challenge and guide architects and engineers, while also…
Added 2 days ago
SP
Customer Success Manager - Core Clouds
Salesforce Partner Canada
Toronto, ON
- Full-time
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams, tracking usage metrics (opportunity updates, activity logging, forecast…
Added 2 days ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Partner with Sales, Support and Marketing on positioning, product collateral, sales tools and enablement, explaining complex capabilities in clear, value focused language.
Added 2 days ago
SL
AVP, Threat and Vulnerability Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Produce Senior Leadership and Executive Reporting for all areas of Vulnerability Management.
Added 2 days ago
T
Chief Growth Officer
TechBlocks
Vaughan, ON
- Full-time
A team that works. Two enterprise sellers hired and ramping, inside sales re-pointed and producing qualified executive conversations, marketing producing material your sellers actually use.
Added 2 days ago
GT
Account Executive
Greenlight Tech Staffing
Mississauga, ON
- Full-time
Role Description The Account Executive is a full-time, hybrid role based in Mississauga, ON, with flexibility for some work-from-home arrangements. This role is responsible for developing…
Added 2 days ago
SL
Director, Domain Enterprise Architect (AI)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Added 2 days ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Partner with Sales, Support and Marketing on positioning, product collateral, sales tools and enablement, explaining complex capabilities in clear, value focused language.
Added 2 days ago
D
Account Executive, Enterprise | North America
Deel
Canada
- Full-time
Account Executive is responsible for driving sales growth by acquiring new customers and/or managing relationships with our Enterprise accounts (employee count of 2000+) for Deel’s core…
Added 2 days ago
Senior Finance Business Partner
D2L
Vancouver, BC · Winnipeg, MB · Kitchener, ON · Toronto, ON
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and…
Added 2 days ago
C
Product Lifecycle Manager
Ciena
Ottawa, ON
- Full-time
As Product Lifecycle Manager, you will operate at the center of customers, Sales, Engineering, Supply Chain, and executive leadership. You will bring a strong point of view on the market,…
Added 2 days ago
S
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys
Toronto, ON
- Contract
…customers and operate the business. We leverage cutting-edge cloud technologies and advanced analytical techniques to connect the dots between customer behaviour and business operations,…
Added 2 days ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…looking for experienced enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a…
Added 2 days ago
W
Account Executive - Identity - Canada
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…looking for experienced enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a…
Added 2 days ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…looking for experienced enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a…
Added 2 days ago
S
Customer Success Manager - Core Clouds
Salesforce
Vancouver, BC · Toronto, ON · Canada - Toronto
- Full-time
Drive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teams, tracking usage metrics (opportunity updates, activity logging, forecast…
Added 2 days ago
S
Client Partner, Director - Mid Market Banking, Toronto
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Drive Account Strategy & Sales: Identify and develop a pipeline of opportunities that align with our clients' strategic objectives, partnering seamlessly with internal executive sponsors to…
Added 2 days ago
W
Account Executive - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…looking for experienced enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a…
Added 3 days ago
ID
Account Manager - Vice President (VP)
Intellect Design Arena Ltd
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
Intellect Design Arena Ltd is a global financial technology leader delivering cloud-native, composable
Added 3 days ago
H
Consulting Professional Services Sales Director
Highspring
Montreal, QC
- Full-time
This role goes beyond traditional sales leadership. It is designed for an executive who can lead sales, influence delivery and talent, build scalable structures, and orchestrate execution…

Teleperformance

B2B Sales Assistant Manager

Toronto, ON, Canada
TPCA Toronto, Canada

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Job details

Posting language: English
Posted: Oct 13, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as : Cluster Manager

Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid

Reports to: B2B Sales Operations Manager

Contract: Regular, Full-time

Education: College Diploma / Degree

Travel Requirements: No

For existing vacancy: Yes

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matter

Inclusive - Everyone is Included and everyone wins

Job Overview

As a Cluster Manager, you will play a pivotal role in overseeing and managing a group of team leads or clusters within our organization for our Google Cloud team. Your primary responsibility is to ensure the efficient and effective operation of these clusters, contributing to the achievement of the company's goals and objectives. Using your sales, leadership and relationship-building skills, you anticipate how decisions are made, persistently explore and uncover the business needs of key clients, and understand how our range of product offerings can grow their business.

We help clients grow their business with sales at scale by optimizing account performance and growing their investment. As a cluster leader, you are responsible for growing and developing Sales Strategists focused on both outbound and inbound sales. You will effectively motivate the team to deliver on business quotas while doing what is right for our clients. You will do this by coaching a high-performing team and help them engage with senior internal & external stakeholders. You will be responsible for implementing strategic initiatives to help businesses obtain new heights. You will use your problem solving, business and objection handling skills to get the job done in a fast-paced, high-performing environment.

Who are we looking for

Effective leader with proven track record in previous roles like: Sales Manager, Team Lead-Inbound Sales team, Account Manager, Business Development Executive, Sales Executive, and Inside Sales Executive.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Develop comprehensive sales strategies to meet corporate sales objectives and productivity targets.
Deliver business growth, engagement and client satisfaction in inbound operations.
Analyze market trends, competitor activities, and customer needs to identify business opportunities and recommend strategic actions.
Lead a team of sales professionals, providing guidance, coaching, and performance feedback to ensure a high-performing sales team.
Train, and onboard new team members, fostering a positive and growth-oriented work environment.
Oversee the sales process, ensure compliance with company policies and procedures.
Monitor sales activities, track performance against targets, and analyze sales data to identify areas for improvement.
Communicate sales targets, strategies, and results to executive leadership and relevant stakeholders.
Prepare Weekly/Monthly/Quarterly business reviews and present to client stakeholders.
Attend all Train the Trainer Sessions delivered by Google and support rollout through sales teams.
Use Google dashboards to track, optimize, and represent performance to targets along with finding opportunities for improvement.
Maintain team compliance and understanding of compliance standards.
Develop and execute weekly, quarterly business plans along with recovery plans when necessary.
Present dynamic and accountable business reviews weekly.

Job Requirements

BA/BS degree, preferably MBA or equivalent practical experience.
3-4 years of sales experience in technology, and/or internet, general management experience as well as a track record of growing a market
2+ years of experience leading a Sales team, including effective coaching, mentoring and team development.
Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts.
Steady performance in Quality Assurance either as a reviewer or through personal experience.
Strong knowledge of either Google Cloud, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.
Strong analytical skills to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.
Experience in leading the call center sales team is a plus.
Business leadership - strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
People leadership - strong interpersonal skills, ability to identify, attract and develop talent, comfortable and effective operating in a matrix environment, able to drive through influence, collaboration and inspiration not just authority. Strong ability to coach and develop teams in a multicultural environment.
Sales leadership - ability to open up and develop successful and long term business opportunities and relationships, to develop and close deals and to build and run a pipeline both directly and through coaching others.
Analytical Proficiency - able to derive insights from performance data / dashboards and conduct analysis via Excel/Google Sheets.

Competencies

Strong communication, influencing, and collaboration skills
Solution-oriented and customer-focused mindset
High emotional intelligence, resilience, and adaptability
Process excellence with strong organizational and execution capabilities
Entrepreneurial leadership with proficiency in AI tools and digital technologies

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business
Robust career path with a full development plan Opportunity to grow in organization
Paid 2-3 weeks training, 2 weeks accrued leaves
Continuous learning through progressive training that is specific to your tenure and skills
Competitive salary with incentive programs.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs

Salary

80k plus annually performance bonus

Schedule

Fixed schedule Monday to Friday 9 am to 6 pm

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton & The Well, Downtown Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The Cluster Manager oversees a group of team leads to ensure efficient operations and achievement of sales quotas for the Google Cloud team. They are responsible for coaching high-performing sales professionals, developing sales strategies, and presenting business reviews to stakeholders.

Requirements

Candidates must have 3-4 years of sales experience in technology or internet sectors, including at least 2 years of team leadership experience. A bachelor degree is required, with a preference for an MBA or equivalent practical experience.

Skills

Sales management
Team leadership
Coaching
Mentoring
Business development
Strategic planning
Account management
Data analysis
Google Cloud
Performance tracking
Relationship building
Problem solving
Objection handling
Communication
Analytical proficiency
AI tools

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Continuous learning
Career development plan

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales
Google Cloud
Sales Operations
Team Management
Business Strategy
Inbound Sales
Outbound Sales
Performance Metrics
Business Reviews
Market Trends
Quality Assurance
Excel
Google Sheets
AI Tools
Digital Technologies
Sales Pipeline
Coaching
Mentoring
Strategic Initiatives
Contact Center
Business Process Outsourcing
Sales Strategist
Account Performance
Sales at Scale

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