Customer service representative jobs in Wellesley, ON and nearby

Within 25 km

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Added 1 day ago
FB
Customer Service Representative
Farm Boy Inc.
Kitchener, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 days ago
B
Customer Service Representative
BMO
Waterloo, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 days ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
We are looking for a Client Service Representative to join our team in our waterloo office!
Added 6 days ago
SL
Bilingual Customer Service Representative - Mutual funds Operations
Sun Life
Waterloo, ON
- Full-time
As a Bilingual Customer Service Representative - Mutual funds Operations you'll play a key role in the day-to-day servicing of English and French Advisors/ Clients across Canada.…
Added 6 days ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 7 days ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
…cut veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to…
Added 9 days ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
We are looking for a Client Service Representative to join our team in our waterloo office!
Added 15 days ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 18 days ago
Customer Service Representative
Airboss
Kitchener, ON
As the Customer Service Representative, you will be supporting our customers as our first point of contact.
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kitchener, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
GF
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 26 days ago
D
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant
Kitchener, ON
- Full-time
The successful candidate will provide a high level of customer service support in both English and French to ensure customer satisfaction. This role requires strong communication skills to…
Added 26 days ago
CO
Corporate Customer Service Representative
City of Kitchener
Kitchener, ON
- Full-time
Reporting to the Supervisor, Corporate Contact Centre, Corporate Customer Service Representatives (CCSR's) are responsible for performing a variety of customer-focused information and…
Added 26 days ago
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant Group
Kitchener, ON
The successful candidate will provide a high level of customer service support in both English and French to ensure customer satisfaction. This role requires strong communication skills to…
Added 26 days ago
M
Bilingual Customer Service Representative
Manulife
Waterloo, ON
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 26 days ago
R
Customer Service Associate Seasonal Part-Time
RONA
Waterloo, ON
- Part-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 28 days ago
CG
AP AR Customer Service Representative
Champagne Glass and Door
Waterloo, ON
- Full-time
We’re looking for an AP/AR Customer Service Representative who is warm, organized, confident on the phone, and persistent about following up. You’ll be the first point of contact for many…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Kitchener, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
TA
Service advisor - auto repair
Total Auto Service
Waterloo, ON
- $18 to $28 CAD / hour
- Full-time
- On-site
Added 1 month ago
DC
Customer service clerk
Davidson Contract Services
Kitchener, ON
- $22 to $25 CAD / hour
- Full-time
- On-site
Added 1 month ago
AI
Customer Service Representative – Trainee
Allen Insurance Group
Waterloo, ON
- Full-time
We are currently looking for a Personal Lines Customer Service Representative (CSR) trainee with a minimum of 3 years customer service experience in the insurance industry or a related…
Added 1 month ago
GF
Customer Service Representative (Motivator) - Kitchener Fairway Plaza
GoodLife Fitness
Kitchener, ON
- Part-time
Who is a Customer Service Representative (Motivator)?

Teleperformance

Customer Service Representative Onsite (Waterloo)

Waterloo, ON, Canada
TPCA Waterloo, Canada

Pay rate $18.50/hr · Full-time

Apply on onetp.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Pay rate $18.50/hr
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Minimum 2 years of Customer service experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the job

We are looking for great people to join our team as Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.

Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.

What we offer:

Work in a state of the art office that is centrally located with close/easy transit access. Our office is located in Waterloo, Ontario.
Restaurants/Shopping/Amenities within walking distance to the office
Paid Training
Pay rate $18.50/hr

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

RESPONSIBILITIES

Work collaboratively as a team with a goal to achieve a high quality standard.
Work in a high call-volume contact centre answering an average of 100 calls or more.
Ensure service delivered to customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Proactively offer appropriate solutions that create high customer satisfaction.
Exercise patience and empathy that resolve customer concerns.
Identify and maximize opportunities to cross-sell and up-sell to existing customers.
Track, document and retrieve information in call tracking database
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Adhere to our client’s policies, procedures and industry compliances.

QUALIFICATION

High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred
Minimum 2 years of Customer service experience
English Language proficiency
Good telephone customer service etiquette
Satisfactory background check.
Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary
Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);
Experience with cloud-based CRM and telephony tools (preferred)
Typing speed: minimum of 35 words per minute
Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage
Flexible schedule availability
Team player, working with the team to achieve objectives, friendly and approachable even when busy
Ability to quickly learn new applications and processes.
Able to handle routine and repetitive tasks at varying pace.
Flexibility to work additional hours as needed.
Maintain acceptable attendance.
Available to work full time in Waterloo onsite location

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply on onetp.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative will handle high-volume inbound calls to provide technical support and resolve customer inquiries. They are responsible for maintaining high quality standards, documenting interactions in a database, and identifying opportunities for cross-selling and up-selling.

Requirements

Candidates must have a minimum of 2 years of customer service experience and a high school diploma or equivalent. Proficiency in English, strong computer literacy, and a minimum typing speed of 35 words per minute are required.

Skills

Customer service
Technical support
Communication
Problem resolution
Microsoft Office
Google Suite
CRM
Telephony tools
Typing
Empathy
Cross-selling
Up-selling
Data entry
Conflict resolution
Time management

Benefits

Paid training
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Center
Technical Support
Omnichannel Support
CRM
Microsoft Office
Google Suite
KPI
Cross-selling
Up-selling
Data Entry
Communication Skills
Problem Solving
Waterloo
Teleperformance

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Customer service representative jobs in Wellesley, ON and nearby