The Cluster Assistant Manager will support the Area Retail Manager in overseeing a cluster of charity retail stores to ensure commercial viability. Responsibilities include maintaining high visual standards, driving sales through trend-focused merchandising, and delivering excellent customer service.

Requirements

Candidates should possess previous visual and fashion retail experience and a passion for charity retail. Strong commercial acumen and the ability to maintain high store standards are essential for this role.

Experience

2 to 5 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Retail management
Visual merchandising
Fashion retail
Customer service
Commercial awareness
Team leadership
Store operations
Inventory management
Trend analysis
Communication

Benefits

Generous annual leave
Free parking
EAP
NHS pension scheme
Blue Light Discount Card

Visa sponsorship

Not detected in the job text

Hiring contact

Alex Hegarty

Hiring contact email

[email protected]

Keywords

Retail
Charity
Palliative care
Visual merchandising
Fashion
Home furnishings
Commercial
Customer service
Cluster management
Retail operations
Hospice
Trend analysis
NHS pension

Original job description

Thames Hospice is an independent hospice based at Bray Lake, Maidenhead. Proudly serving our community for more than 36 years, we provide specialist palliative and end-of-life care as well as vital support for patient’s families.

We have an exciting opportunity available within our Retail stores, we are recruiting for a Retail Cluster Assistant Manager to cover and support a cluster of stores within a geographic area.

So, yes, charity retail. It’s not what you think for a start. Not for us anyway. Firstly, we only sell fashion and home furnishings that are right on trend and stores are set up to compete on the high street with anyone else. The role is just as commercial and just as challenging as anywhere and Retail Assistant Managers are expected to utilise all their previous visual and fashion experience to assist in setting up and running a commercially viable business.

You will be dedicated and of course working in retail is something you love but for you, there needs to be more to it. You’re visual and creative, excellent service and great standards are second nature, and you want your store to be the best it can be but you also want to give something back.

We offer a great range of employee schemes and benefits, including generous annual leave, free parking close by, EAP, access to NHS pension scheme if eligible, Blue Light Discount Card and so much more!

For an informal discussion about the role, please contact Alex Hegarty, Area Retail Manager via email [email protected]

This job advert will close as soon as sufficient applications have been received

Apply by Oct 14, 2026

Apply About employer

Report this job