TITLE: Direct Support Professional
POSITION STATUS: Full-time (Union) Temporary
SCHEDULE: Saturday, Sunday, Monday, Tuesday, Wednesday - 2pm to 10pm
REPORTS TO: Program Manager
WHO ARE WE:
The Bob Rumball Canadian Centre of Excellence for the Deaf (formerly the Bob Rumball Centre for the Deaf) was the first facility of its kind, and for over 30 years has provided the Deaf Community a space without communication barriers. Within this space an educational, independent living, and a social environment for the Deaf has blossomed. From its starting point as a community recreation facility, the Bob Rumball Centre has expanded into offering a range of specialized services to those within the Deaf Community that require support. These include seniors’, those with developmental, physical, health, or mental health issues, infants and young children, and newcomers to Canada. Our mission as an organization is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve.
WHY JOIN US:
- Our perks include but not limited to robust benefits program (for eligible employees)
- Access to sign language classes
- Employee rewards & recognition program
- Comprehensive training and development, internal progression, and an opportunity to give back to the community.
POSITION SUMMARY:
Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. We provide intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioral, mental health and developmental needs.
PRIMARY DUTIES
- Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings
- Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care
- Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills
- Implement daily programming activities consistent with ISP/PDP goals, track and report on progress
- Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties
- Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation
- Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager
- Implement strategies targeted to reduce behavior, track and report progress
- Consistently comply with clinical and program plans including daily activity schedule
- Administer medications consistent with Organization’s policies & procedures
- Promote an evidence-based, best practice approach to care
- Advocate on behalf of individuals and their specific needs/goals
- Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service
- Physical activities including, but not limited to, lifting, bending and prolonged standing
- Varying schedule including days, evenings and occasional weekends
QUALIFICATIONS
- DSW Diploma or related college degree or equivalent work acquired experience
- Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
- Knowledge and experience working within the deaf community and fluency in ASL
- Certificate as a Registered Behavior Technician an asset
- Previous ABA training and/or experience preferred
- Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioral needs
- Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker
- Advocates for and with the Individuals and deaf community at all times.
- Experience managing nutritional needs of clients
- Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools
- Demonstrated knowledge of DSO and developmental services sector
- Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook)
- Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients
- Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings
- Innovation, initiative and integrity
- Physical capacity and ability to work 1:1 with clients with developmental disability
- Valid Ontario Full G Driver’s License and clean driving record
- French language/LSQ an asset
Interested candidates please visit https://www.bobrumball.org/careers/
Please contact Human Resources at careers@bobrumball.org if you need accommodation at any stage of the application process.
PLEASE QUOTE JOB POSTING NUMBER YOU ARE APPLYING FOR.
We thank all applicants in advance, however, only candidates selected for an interview will be contacted.
Posting Date: Oct 7, 2026 Closing Date: Oct 21, 2026 Start Date: Immediate
