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Added 11 hours ago
Relief Support Staff - Berkana House
The Calgary John Howard Society
Calgary, AB
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The Calgary John Howard Society

Relief Support Staff - Berkana House

Calgary, AB, T2W 2N4, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

The Agency

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Program

Berkana House is a Community Residential Facility (CRF) for women on conditional release. Berkana House fosters a holistic environment of healing, empowerment and respect. We are dedicated to supporting women in positively transitioning from the institution back to the community. Berkana House offers a mother-child program and children may reside at Berkana House. Staff are on site and available 24 hours a day.

The Position

Reporting to the Team Lead, the Relief Support Worker is responsible for ensuring the well-being,

safety and security of residents and the facility. This will consist of offering ongoing support to residents through conversation, role modeling behaviours, and engaging in activities to promote positive reintegration. Supervision of resident activities both in the house and the community is also an integral part of the position. Working from a trauma-informed practice is imperative to the role. As this is a residential facility, other duties will be required, including basic household chores.

The successful candidate will have relevant post-secondary education and/or relevant experience. They will demonstrate an understanding of women-centered practice in the criminal justice system. The successful candidate will have strong boundaries, effective communication skills, as well as crisis prevention and intervention skills along with a strong ability to problem solve. In addition, the successful candidate will be available to work all shifts including awake overnights and holidays and have a current criminal record check. Brain Story Certification is considered an asset.

Applications will be accepted until a suitable candidate is found.

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More about this job

Responsibilities

The Relief Support Worker ensures the safety, security, and well-being of residents at the facility. They provide ongoing support through conversation, role modeling, and supervision of activities to promote positive reintegration.

Requirements

Candidates must have relevant post-secondary education or experience and an understanding of women-centered practice in the criminal justice system. Strong communication, problem-solving, and crisis intervention skills are required, along with availability for all shifts including overnights and holidays.

Skills

Trauma-informed practice
Crisis prevention
Crisis intervention
Problem solving
Communication skills
Role modeling
Supportive care
Safety monitoring
Security management
Boundary setting
Women-centered practice

Visa sponsorship

Not detected in the job text

Keywords

Community Residential Facility
Trauma-informed practice
Criminal justice
Reintegration
Crisis intervention
Support worker
Social services
Brain Story Certification
Residential facility
Mother-child program
Safety
Security
Role modeling
Women-centered practice

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