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Added 1 hour ago
Administration Service Specialist - 6-month Contract
The Canada Life Assurance Company
Winnipeg, MB · London, ON
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The Canada Life Assurance Company
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The Canada Life Assurance Company
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The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
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The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
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Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
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Winnipeg, MB · London, ON · Toronto, ON
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The Canada Life Assurance Company
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Client Service Associate, Wealth Management - Owen Sound, 12-month contract
The Canada Life Assurance Company
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The Canada Life Assurance Company

Administration Support Associate - 6-month Contract

Toronto, ON, Canada

Pay: The base salary for this position is between $45,500 - $61,600 annually.
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Temporary Full Time

We are looking for an Administration Support Associate.

What you will do

Responsible for the processing of incoming applications for insurance and assessing underwriting requirements, if applicable
Manage all accounting and/or billing adjustments and process premium refunds and charges
Handle all policy and client updates
Correspond directly with Plan Sponsors, clients and advisors via email / telephone in regards to policy inquiries and follow ups, terminations
Assist Team members with special projects

What you will bring

Industry courses (LOMA)
5 years life and health and insurance administration
Administration experience
Mainframe and web application
Microsoft Office
Superior customer service skills
Attention to detail, high degree of organization
Ability to multi-task, work under pressure and meet deadlines
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life

This position will be located in the Toronto head office and follows a hybrid work model, with an in-office presence required two days per week.

The base salary for this position is between $45,500 - $61,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The associate will process insurance applications, manage billing adjustments, and handle policy updates. They will also provide direct support to clients and advisors while assisting the team with special projects.

Requirements

Candidates must have 5 years of experience in life and health insurance administration and possess LOMA industry courses. Proficiency in Microsoft Office, mainframe systems, and web applications is required, along with strong organizational and customer service skills.

Skills

Insurance administration
Underwriting
Accounting
Billing adjustments
Policy management
Customer service
Mainframe
Web application
Microsoft Office
Attention to detail
Organization
Multi-tasking
Communication
Data processing

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Underwriting
LOMA
Administration
Accounting
Billing
Policy
Mainframe
Web application
Microsoft Office
Customer service
Security clearance
Hybrid work
Life and health insurance
Plan sponsors

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