Role Description
The Regional Office Manager is a full-time, on-site role based in Etobicoke, ON, responsible for overseeing daily operations across our two clinic locations.
Job Title
Regional Practice Manager - Dental Offices (Etobicoke)
Location: Etobicoke, ON
About Us:
At The Dental Clinic & Dentistry at The Kingsway, we pride ourselves on providing exceptional care and top-tier dental services. Our team is dedicated to delivering outstanding patient experiences in a welcoming and professional environment. With two locations in Etobicoke, we're seeking a passionate and experienced Regional Practice Manager to oversee the day-to-day operations of our thriving dental offices.
Position Overview:
The Regional Practice Manager will be responsible for managing both dental offices in Etobicoke. This key leadership role requires someone with strong organizational skills, exceptional communication, and the ability to lead and inspire teams to ensure the highest level of patient care and operational efficiency. You will work closely with dentists, hygienists, office staff, and patients to optimize performance and maintain a positive office culture.
Key Responsibilities:
- Oversee the daily operations of both dental offices, ensuring smooth and efficient running of all administrative and clinical functions.
- Manage and supervise office staff, including receptionists, dental hygienists, dental assistants, and other support personnel.
- Ensure that both offices meet regulatory, compliance, and health and safety standards.
- Develop and implement operational strategies to improve patient flow, increase patient satisfaction, and achieve business goals.
- Monitor and manage financial performance, including budgets, payroll, and operational expenses.
- Conduct regular performance evaluations and provide feedback and support to the team.
- Handle patient concerns and ensure that all issues are resolved promptly and professionally.
- Collaborate with dental providers to ensure excellent patient care and service delivery.
Ensure effective communication between the offices and central management.
Qualifications:
- Proven experience in a dental office management role (preferably in a multi-office environment).
- Strong leadership and people management skills.
- Excellent communication and organizational abilities.
- Experience in budgeting, financial management, and operational oversight.
- Knowledge of dental office procedures, dental terminology, and industry best practices.
- Exceptional customer service skills and ability to handle sensitive patient issues with professionalism and care.
- Ability to work independently and take initiative in a dynamic environment.
- Post-secondary education in business administration, health services management, or a related field is an asset
Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to make a direct impact on office operations and patient care.
- Supportive and collaborative work environment.
- Dental benefits.
- Professional development opportunities.
- If you are a motivated and skilled leader with a passion for providing exceptional patient care, we would love to hear from you!
How to Apply<
/strong>:Please submit your resume and cover letter detailing your relevant experience to dr.rahulashah@icloud.com. We look forward to meeting you.
