Technical eCommerce Systems Coordinator
We're looking for an onsite
eCommerce Systems Coordinator for a well-established and growing distribution organization. This is a unique opportunity for someone who enjoys working at the intersection of technology, business operations, and eCommerce.
Our client has built a strong reputation within its industry and is committed to delivering an exceptional customer experience through both its physical and digital sales channels. The eCommerce Systems Coordinator will play a critical role in maintaining and enhancing the company's eCommerce ecosystem, ensuring product data accuracy, optimizing website functionality, and serving as the bridge between business users, operations, IT, and external developers.
This is not a traditional digital marketing position. The successful candidate will thrive in a hybrid business-and-technology environment, translating business requirements into technical solutions while supporting the ongoing growth of the organization's eCommerce platform.
eCommerce Systems Coordinator responsibilities:- Maintain and enhance product information within the Product Information Management (PIM) system, ensuring product descriptions, specifications, images, datasheets, attributes, URLs, and categories are accurate and current
- Manage product relationships, including equivalent, replacement, complementary, and upgraded product associations
- Collaborate with manufacturers, vendors, and data providers to improve product data quality and completeness
- Act as the key liaison between business stakeholders, operations teams, IT, and external development partners
- Investigate, troubleshoot, and coordinate the resolution of website, platform, and system-related issues
- Assist in translating business requirements into technical specifications and communicate effectively with developers
- Support the integration and ongoing alignment of ERP and eCommerce systems
- Conduct website testing, identify defects, and coordinate remediation efforts
- Perform routine audits to ensure website content, product information, pricing, and merchandising standards are accurate
- Monitor website performance, customer behaviour, and analytics to identify opportunities for improvement
- Research and implement SEO best practices, keyword optimization, and product search enhancements
- Coordinate website promotions, new product launches, featured product campaigns, and seasonal updates
- Manage social media content scheduling, posting, engagement monitoring, and content calendars
- Develop engaging content that supports online visibility, customer engagement, and brand awareness
- Recommend new functionality, process improvements, and user experience enhancements to support ongoing digital growth
The successful candidate has:- Post-secondary education in Business, Marketing, Information Technology, eCommerce, or a related discipline
- 3+ years of experience supporting eCommerce platforms, digital systems, website administration, or related technical business functions
- Experience working with eCommerce platforms such as Magento or similar systems
- Strong understanding of product information management (PIM), ERP integrations, and system workflows
- Proven ability to work effectively with both technical and non-technical stakeholders
- Experience identifying and troubleshooting website, platform, or integration issues
- Understanding of SEO principles, keyword strategies, and digital merchandising best practices
- Strong analytical and problem-solving skills with the ability to interpret data and identify trends
- Advanced attention to detail and commitment to data accuracy
- Proficiency with Microsoft Office, particularly Excel
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced, collaborative environment
- A natural curiosity for technology and a desire to continuously improve systems and processes
Compensation and benefits:- The discussed salary range is $60,000-$65,000, depending on experience
- Comprehensive health and dental benefits package
- Vision care, life insurance, disability insurance, and extended health coverage
- Full-time permanent position
- Monday to Friday schedule, 8:30 AM to 5:00 PM
- Fully onsite work environment
- Opportunity to work closely with Operations and IT leadership
- Stable organization with a collaborative culture and strong employee retention
- A unique opportunity to develop expertise across eCommerce, business operations, and technology systems
Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
