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The Home Depot Canada
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The Home Depot Canada

Customer Service Associate Part Time - 7255 Cranbrook

Cranbrook, BC, Canada

Pay Range: $20.4 - $22.15 · Part-time

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Job details

Pay: Pay Range: $20.4 - $22.15
Job type: Part-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Pay Range: $20.4 - $22.15

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner

Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents

Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

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More about this job

Responsibilities

Manage customer orders from start to finish, including special orders, installation orders, and website orders, ensuring customers receive requested products and services accurately and on time. Assess customer needs, resolve issues, and coordinate order-related activities with customers, internal teams, vendors, installers, delivery companies, and service providers.

Requirements

The posting does not specify formal education, experience, or certification requirements. It emphasizes helping customers, finding suitable solutions, curiosity, and willingness to continue learning.

Skills

Customer Service
Customer Order Management
Order Coordination
Issue Resolution
Customer Needs Assessment
Communication
Interpersonal Liaison
Vendor Coordination
Delivery Coordination
Service Provider Coordination
Attention to Accuracy
Time Management
Professionalism

Benefits

Health and Dental Benefits
Profit Sharing
Stock Purchase Plan
Paid Training
Career Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Service Desk
Customer Order Management
Special Orders
Installation Orders
Website Orders
Order Fulfillment
Customer Satisfaction
Customer Needs
Issue Resolution
Project Support Centre
Kitchen Designers
Vendor Coordination
Installer Coordination
Delivery Companies
Service Providers
Third-Party Agents
Retail
Home Improvement

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