The Home Depot Canada

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ANALYSTE FINANCIER PRINCIPAL - CANADA
The Home Depot Canada
Toronto, ON
- Full-time
Added 34 mins ago
TH
Associé I, Ventes
The Home Depot Canada
Toronto, ON
- Full-time
Added 34 mins ago
TH
Lot Associate Part Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
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Associé I, Ventes
The Home Depot Canada
Toronto, ON
- Full-time
Added 34 mins ago
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Overnight Freight Associate Full Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Full-time
Added 34 mins ago
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ASSOCIÉ(E) À L’AIRE DE STATIONNEMENT
The Home Depot Canada
Quebec, QC
- Part-time
Added 34 mins ago
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Lumber Sales Associate Part Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 34 mins ago
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Tool Rental Associate: Part Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Part-time
Added 34 mins ago
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Associé I, Ventes
The Home Depot Canada
Courtenay, BC
- Part-time
Added 34 mins ago
TH
Lumber Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
Added 34 mins ago
TH
Merchandising Execution Associate Part Time - 7119 Skyview
The Home Depot Canada
AB · Edmonton, AB
- Part-time
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Overnight Freight Associate Full Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
- Full-time
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Associé I, Ventes
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 34 mins ago
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Overnight Freight Associate Part time - 7248 Whitemud
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 34 mins ago
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Associé I, Ventes
The Home Depot Canada
Victoria, BC
- Part-time
Added 34 mins ago
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ASSOCIÉ DE MAGASIN, MISE EN MARCHÉ, CANADA
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 34 mins ago
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Overnight Freight Associate Part Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Added 34 mins ago
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Merchandising Execution Associate Part Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 34 mins ago
TH
Associé, Manutention
The Home Depot Canada
AB · Edmonton, AB
- Full-time
Added 34 mins ago
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Cashier Part Time (SYDNEY)
The Home Depot Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Added 34 mins ago
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ASSOCIÉ, AVANT DU MAGASIN
The Home Depot Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Added 34 mins ago
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Service Desk Associate: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
Added 34 mins ago
TH
Associé, Manutention
The Home Depot Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Added 34 mins ago
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SPÉCIALISTE DES VENTES
The Home Depot Canada
Peterborough, ON
- Full-time
Added 34 mins ago
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ASSOCIÉ(E) AU SERVICE À LA CLIENTÈLE
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Part-time

The Home Depot Canada

Lumber Associate: Part Time - COURTENAY

Courtenay, BC, Canada

Pay Range: $18.9 - $19.9 · Part-time

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Job details

Pay: Pay Range: $18.9 - $19.9
Job type: Part-time
Apply by: Dec 10, 2026
Experience: 1 to 2 years Retail or Trade experience an asset
Posting language: English
Posted: Nov 10, 2026

Original job description

Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Educate customers about the whole project
Using empowerment program when necessary to satisfy customers
Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

Maintain knowledge of all products in department and adjacent departments
Proactively seek knowledge on all products and services

Maintains Safety and Security

Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies

Communicates Effectively
Customer Focus

Skills

Interpersonal Skills

Direct Manager/Direct Reports

Department Supervisor

Travel Requirements

No travel requirements

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends
Warehouse environment that can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience

Certifications

Other Requirements/Assets

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More about this job

Responsibilities

Greet, engage, and thank customers; identify their project needs and guide them to suitable products, services, and related items. Maintain product knowledge and department stock presentation while following safety and loss prevention procedures.

Requirements

A high school diploma or equivalent is required, along with 1 to 2 years of retail or trade experience, which is an asset. The role requires customer service and sales capabilities, product knowledge, and the ability to perform physical tasks such as lifting, reaching, and moving items.

Skills

Customer Service
Product Knowledge
Sales
Customer Needs Assessment
Active Listening
Communication
Interpersonal Skills
Project Guidance
Cross-Department Assistance
Stock Maintenance
Safety Compliance
Loss Prevention

Visa sponsorship

Not detected in the job text

Keywords

Retail
Lumber
Sales Associate
Customer Service
The Home Depot GET Model
Greeting
Engaging
Thanking
Product Knowledge
Project Guidance
Customer Needs Assessment
Related Products
Special Services
Tool Rental
Pro Desk
Pro Services
Good-Better-Best Options
Stock Maintenance
Product Signage
Product Display
Safety Policies
Loss Prevention
Warehouse Environment

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