Original job description
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
10% Shift Premium (Overnight Roles)
The Home Depot Values that inspire team work and comradery amongst department leaders and associates
What You Will Be Doing
Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
Ensuring department staffing levels meet business needs
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
Maintaining 100% in stock and overhead organizational plans
Investigating, resolving and escalating customer issues as appropriate
Communicating store sales, event and promotional activities through rallies and weekly department meetings
Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed
What We Are Looking For
Ability to work a flexible schedule; including days, evenings and weekends
Excellent organizational, interpersonal and customer service skills
Excellent decision making ability and problem solving skills
1-2 years experience as a supervisor / leading teams
More about this job
Responsibilities
Lead, coach, and motivate associates to deliver excellent customer service, achieve sales goals, and support their professional development. Manage staffing and performance, maintain inventory and merchandising standards, resolve customer issues, communicate sales and promotional activities, and ensure safety and asset protection protocols are followed.
Requirements
Candidates should have 1–2 years of experience supervising or leading teams and be able to work a flexible schedule, including days, evenings, and weekends. Strong organizational, interpersonal, customer service, decision-making, and problem-solving skills are required.
Skills
- Leadership
- Coaching
- Training
- Team Motivation
- Customer Service
- Sales
- Merchandising
- Product Knowledge
- Staffing
- Performance Management
- Communication
- Inventory Management
- Organization
- Problem Solving
- Decision Making
- Safety and Asset Protection
Benefits
- Health and Dental Benefits
- Profit Sharing
- Stock Purchase Plan
- Paid Training
- Career Development
- Tuition Reimbursement
- Shift Premium
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
Keywords
- Department Supervision
- Team Leadership
- Coaching
- Training
- Associate Development
- Customer Service
- Retail Sales
- Merchandising
- Product Knowledge
- Staffing
- Performance Management
- Rewards and Recognition
- Sales Reporting
- Inventory Management
- Overhead Organization
- Cross-Merchandising
- Customer Issue Resolution
- Promotional Activities
- Safety Standards
- Asset Protection
- Store Operations
