Company Description Located at 303 Bay Street in the heart of Toronto's financial district, The National Club is one of Canada's established private clubs, with a distinguished history and a strong connection to Toronto's business and professional community.
The Club has received the Iconic designation of Distinguished Clubs by BoardRoom Magazine and is recognized among the Top 100 Platinum Clubs of the World.
The National Club is entering an exciting period of growth and development. We are looking for an accomplished Director of Membership to lead that growth and help shape the Club's membership for the future.
The Opportunity
This is not a traditional membership sales role.
Reporting to the CEO, the Director of Membership will own membership at The National Club - responsible for attracting the right people, converting opportunities into members, strengthening engagement, and driving retention.
The successful candidate will be a visible ambassador for the Club and a natural relationship builder. They will develop business and referral networks, identify prospective members, lead the membership conversation from first contact through approval, and build relationships that extend well beyond the point of sale.
This role will suit someone who enjoys opening doors, creating opportunities and delivering results - and who understands that the best private-club memberships are built on relationships, reputation, and long-term value.
While member experience is a shared responsibility across the Club, the Director of Membership will be the primary leader accountable for membership growth, retention, and quality.
What You Will OwnGrowth & Business Development
- Develop and execute a focused membership strategy aligned with the Club's growth objectives.
- Build a consistent pipeline of qualified prospective members and referral sources.
- Develop relationships across Toronto's business, professional and entrepreneurial communities.
- Generate new opportunities through personal networks, referrals, events, partnerships, and direct outreach.
- Conduct compelling membership meetings and presentations with senior business and professional leaders.
- Lead prospects through the sponsorship, application, and approval process.
- Create sustained demand for membership and, where appropriate, build a qualified waitlist.
- Establish measurable sales activity and performance objectives and be accountable for results.
Engagement & Retention
- Build strong relationships with new and existing members.
- Ensure every new member receives a thoughtful introduction to the Club, its people, and its culture.
- Work closely with the CEO and leadership team to strengthen the member journey.
- Maintain regular contact with members and understand their interests, needs, and level of engagement.
- Identify opportunities to increase participation and reconnect less-active members.
- Listen to member feedback, identify trends, and bring opportunities for improvement to Club leadership.
- Develop initiatives that strengthen engagement and support long-term retention.
The Right Membership Matters
Growth alone is not the objective.
The National Club is looking for members who will value what the Club offers, participate in its community and contribute to its future.
The Director will therefore play an important role in protecting the character of the Club while expanding its membership.
All applicants must successfully complete the Club's established sponsorship, application, and reference requirements, together with applicable credit and background checks and final membership approval.
Who You Are
You are a polished, accomplished sales professional who is comfortable creating relationships at the highest levels.
You will bring:
- A proven record of generating new business and delivering sales results.
- Confidence and credibility with CEOs, senior executives, entrepreneurs, professionals, and business leaders.
- The ability to open doors and build relationships where there may be no existing connection.
- Exceptional communication and presentation skills.
- Strong commercial instincts combined with discretion and sound judgment.
- A disciplined, self-directed approach and a high level of personal accountability.
- The ability to represent an established institution with confidence and professionalism.
- Genuine interest in people and the ability to turn relationships into long-term connections.
Experience & Approach
Private club experience is an asset, as is experience in luxury hospitality, financial services, professional services, premium real estate, executive services, or another relationship-driven environment.
The successful candidate must understand that private-club membership is different from a conventional sale. It requires compatibility, trust, discretion, and an appreciation for long-term value.
Compensation
- Base salary: $65,000
- $100K+ total earning potential for a successful performer
- Comprehensive benefits package
- Uncapped per-member commission structure
- Additional performance incentives tied to membership retention and overall results
The commission structure rewards sustained performance, with commission rates increasing as membership objectives are achieved.
Commission is payable on qualified and approved memberships once applicable entrance fees and initial dues have been received.
Join The National Club
If you are an accomplished, relationship-driven sales professional who would welcome the opportunity to own membership and help shape the future of one of Toronto's established private clubs, we would like to hear from you.
- Interested candidates are invited to submit a résumé and brief statement of interest to [email protected].
