About The Resilient Group
The Resilient Group is a Vancouver-based group of companies operating across construction, manufacturing, hospitality, and technology.
We are looking for an Accounts Payable Coordinator to support our construction and manufacturing companies. This is a high-volume role requiring strong attention to detail, organization, and excellent communication skills.
A significant part of this position will involve managing phone inquiries from suppliers, contractors, subcontractors, and vendors. The successful candidate must be comfortable speaking with external parties, answering payment and invoice questions, resolving issues, and professionally handling difficult or escalated conversations.
Key Responsibilities
- Process high-volume AP invoices, including matching invoices to Purchase Orders and routing for approval.
- Reconcile vendor statements, credit cards, bank accounts, and monthly transactions in QuickBooks.
- Manage phone and email inquiries from suppliers, contractors, subcontractors, and vendors regarding invoices and payments.
- Investigate and resolve invoice discrepancies and payment issues while maintaining positive vendor relationships.
- Maintain accurate AP records across multiple companies, projects, and cost/profit centres.
- Support month-end processes and other accounting and administrative tasks as required.
Skills & Experience
- 1+ years of Accounts Payable or similar accounting experience, ideally in a high-volume environment.
- Strong experience handling phone inquiries from vendors, suppliers, contractors, or subcontractors.
- Excellent communication, customer service, and de-escalation skills.
- Strong attention to detail, organization, and follow-through.
- Proficiency in Excel, including pivot tables.
- Experience with QuickBooks or similar accounting/ERP software.
- Comfortable working independently and across multiple companies and cost/profit centres.
- Experience in construction, manufacturing, or another project-based environment is an asset.
Qualifications
- Diploma or certificate in Accounting, Finance, or related field, or equivalent experience.
- 1+ years of relevant accounting/AP experience.
- Experience with high-volume data entry and invoicing.
- Construction, manufacturing, contractor, or subcontractor experience is an asset.
