Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
POSITION PURPOSE SUMMARY:
Patient Care Support Services provide comprehensive care to clients and patients by developing, monitoring, and evaluating each specific case.
These roles are responsible for receiving and admitting patients and ensuring that the care for their patients is well coordinated with the nursing staff.
Patient Care Support Services are in charge of managing communication between patients, family members, care providers, and other healthcare institutions.
The role supports residents’ and/ or program participants’ healthcare needs.
Accountabilities
The incumbent may perform all, some, or similar range of duties.
Facilities Professionals Assistance (some Roles)
- Answer call signals from clients in the facility and escalate requests to Registered Nurse if required.
- Provide clients with prescribed medications based on the doctor’s notice.
- Contribute to restoring, maintaining, and improving optimal physical functionality, quality of life and independence for clients.
- Assist Registered Nurse, Occupational Therapist, and Psychotherapist in their day-to-day duties and routine operations.
- Maintain safety standards and confidentiality at all times.
- Administer, in emergency situations, first aid to injured or ill individuals within the scope of competencies.
Community Street Nurse Assistance (some Roles)
- Some positions may support Community Street Nurse and provide medical assistance to homeless population.
- Administer first aid to injured or ill individuals within the scope of competencies.
- Maintain safety standards and confidentiality at all times.
Performs other work-related duties as assigned.
Working Conditions
- Work will be performed in the facility space or supporting Community Street Nurse/Outreach Team and will be required to spend some time outdoors or typical community center environment where the general public including the marginalized and homeless are served.
- Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required.
- May require some amount of standing, lifting, bending, carrying of supplies, and frequent walking up and down stairs.
- Requires attention to adhering to safety procedures and regulations.
- The incumbent is required to lift up or move up to 20 pounds with no assistance from other.
- May be exposed to disagreeable people, verbal abuse, people with behavioural or mental issues and may be exposed to hazardous cleaning chemicals.
- Regular interactions and contact with various types of people suffering from various types of conditions and/or illnesses from different walks of life including the marginalized and homeless.
- Exposed to bodily fluids, diseases, wounds, and/or infections on a daily basis.
- May be exposed to various types of unpleasant smells, potential verbal abuse, and clients may sometimes lack appropriate personal hygiene.
- May, on occasion, be expected to venture out into the community and visit clients in neighboring agencies or accompany patients to doctors.
Education, Experience And Qualifications
- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Alternative combination of education and Experience may be considered.
Education, Qualifications And Certifications
- Completion of a university program in Nursing or related field consisting of four academic years.
- Current First Aid/CPR certification
- NVCI Certification
Experience And Knowledge
- Up to one year of prior related experience in a social services setting is required.
Skills And Capabilities
- Use a client-centered approach by consistently demonstrating compassion, respect, and empathy in all interactions.
- High standards of integrity, judgment, and confidentiality.
- Attention to details.
- Strong communication skills as well as strong writing and oral skills in English.
- Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
Compensation
The target hiring range for this position is $23.10 to $28.88 with a maximum of $34.65.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
[email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
