On behalf of our client, Remember When HealthCare, we are looking for a Scheduling Lead to join their growing team in Bedford, Nova Scotia.
About Our Client:
Remember When HealthCare is a locally owned healthcare organization providing personalized home and community care throughout Nova Scotia. Their team is built around a simple belief that dependable, compassionate care starts with the people delivering it.
As the organization continues to grow, strong communication, teamwork, and reliable scheduling are essential to ensuring clients and families receive the consistent care they depend on.
The Opportunity:
A reliable schedule is essential to consistent care. When a shift changes or a staffing challenge arises, clients, families, facilities, and employees need clear communication and a team that can respond quickly. As Scheduling Lead, you will guide a team of five Care Schedulers and oversee the day-to-day coordination of scheduling for private clients and facilities. Reporting to the Care Manager, you'll help the team stay ahead of coverage needs, resolve scheduling challenges, and ensure clients continue receiving dependable service.
This is an opportunity for someone who enjoys leading people while still being involved in the day-to-day work. You'll be the person the scheduling team can turn to when challenges arise, while also looking at the bigger picture and identifying ways to make scheduling more efficient and effective as the organization continues to grow.
The Ideal Candidate:
You have experience in scheduling, healthcare, home care, staffing, or another fast-moving operational environment and understand how quickly priorities can change. You're organized, calm under pressure, and comfortable making thoughtful decisions when several things need attention at once. You communicate clearly, follow through on details, and aren't afraid to address concerns directly when needed.
You're also someone who enjoys supporting a team. Previous leadership or supervisory experience is an asset, but equally important is your ability to coach others, set clear expectations, solve problems, and help people work effectively together.
Responsibilities:
- Lead, coach, and support a team of five Care Schedulers, setting clear expectations and helping team members manage their workload
- Oversee day-to-day schedules for private clients and facilities, ensuring open shifts, call-ins, cancellations, and urgent coverage needs are addressed promptly
- Support complex staffing decisions, matching employees to client needs while maintaining continuity of care whenever possible
- Ensure scheduling changes are communicated clearly and promptly to clients, families, facilities, employees, and internal teams
- Respond to escalated scheduling concerns and involve the Care Manager or clinical leadership when service or safety may be affected
- Monitor scheduling trends, including unfilled shifts, cancellations, overtime, and recurring staffing gaps
- Identify opportunities to improve scheduling processes, coverage, and overall efficiency
- Work closely with the Care Manager and Hiring Team to identify current and upcoming staffing needs
- Support the Scheduling Team in problem-solving and managing competing priorities
- Help maintain consistent scheduling practices and service standards across the organization
Requirements
- Previous experience in scheduling, healthcare, home care, staffing, workforce coordination, or a similar operational environment
- Previous leadership, supervisory, or team lead experience considered an asset
- Strong organizational and time management skills with the ability to manage competing priorities
- Strong problem-solving skills and sound judgment when responding to changing or urgent situations
- Excellent verbal and written communication skills
- Comfortable coaching team members, providing direction, and addressing concerns when necessary
- Strong attention to detail and commitment to accurate scheduling and communication
- Confidence using scheduling software and other technology-based systems
- Ability to work collaboratively with clients, families, employees, facilities, and internal teams
- Ability to remain calm, professional, and solutions-focused in a fast-paced environment
Benefits
- $68,000 annual salary, dependent on experience
- Comprehensive health and benefits package
- Paid vacation and sick time
- Monday–Friday, 8:00 a.m.–4:00 p.m.
- In-office position based in Bedford, Nova Scotia
- Opportunity to join a growing healthcare organization with potential for long-term growth
- Six-month onboarding and probationary period designed to support long-term success
If the above information excites you and is a career opportunity you would like to explore, please apply through the following link: https://zurl.to/wKjT?source=CareerSite and an enthusiastic member of our recruitment team will review your resume and related qualifications!
We thank all candidates for their interest. However, only candidates that we determine are best aligned to the role will be contacted for initial discussions.
*Please note, candidates must be located in Canada and legally eligible to work on a permanent basis, as sponsorship for this opportunity is unfortunately not an option.*
The Warrington Group is a boutique, female-founded and led recruitment firm redefining how hiring gets done.
We don’t believe in volume-based recruiting, outdated processes, or transactional hiring. We believe in partnership and building teams that actually move businesses forward.
Since launching in 2020 and headquartered in Halifax, we’ve earned a reputation for delivering high-impact results through a relationship-first, transparent approach while challenging the status quo of what both clients and candidates have come to expect from recruitment.
Our work has been recognized with the 2026 Consumer Choice Award for Best Employment Agency in Halifax and Top 25 Most Powerful Women in Business (2026) ~ reflections of our growth, standards, and commitment to doing things differently.
We partner with organizations across Accounting, Financial Services, Legal, Sales, Marketing, Professional Services, Administrative Support, Contact Centre, Operations, Healthcare, and Manufacturing.
We work with people who take their careers seriously. If you would like to send your resume for potential opportunities not listed on our careers site, you may do so via email ~ careers@thewarringtongroup.ca.
Please note, this inbox is not replied to on a regular basis, however, your resume will be kept on file for 1 year.