The We Store is looking for an experienced, people-focused Store Manager to lead one of our retail cannabis locations.
Our Store Managers are responsible for the overall success of their store - from team leadership and guest experience to sales, operations and compliance. We're looking for someone confident in making decisions, comfortable leading and developing people, and adaptable in a fast-moving retail environment.
What You'll Do:
Leadership & Team Development
- Lead, coach and develop a high-performing store team.
- Set clear expectations and hold team members accountable to company standards.
- Provide ongoing feedback, coaching and support to Team Members and Team Leaders.
- Address employee concerns, performance issues and workplace conflict professionally and promptly.
- Support recruitment, onboarding and training of new team members.
- Foster a positive, professional and inclusive store culture.
- Develop Team Leaders and support their growth into increased responsibilities.
Store Operations
- Oversee the day-to-day operation and overall performance of the store.
- Create and manage effective staff schedules based on business needs.
- Manage inventory, product reconciliation and point-of-sale operations.
- Oversee cash handling, safe balancing, deposits and other financial controls.
- Complete required store reporting, payroll documentation and administrative tasks accurately and on time.
- Manage product returns and recalls.
- Maintain store appearance, merchandising and displays.
- Coordinate and execute promotions and store events.
- Maintain effective communication with the Area Manager, HR, Accounting and Corporate teams.
Sales & Guest Experience
- Lead the team in delivering knowledgeable, welcoming and consistent guest experiences.
- Drive store sales and support achievement of performance goals.
- Monitor store performance and identify opportunities for improvement.
- Stay informed about cannabis products, retail trends and the evolving needs of our guests.
- Resolve guest concerns professionally and support team members with escalated situations.
Compliance
- Ensure store operations comply with applicable cannabis retail regulations, company policies and procedures.
- Maintain accurate records and required store documentation.
- Promote a safe, professional and compliant working environment.
What We're Looking For
- Previous management or supervisory experience, preferably in retail or another customer-focused environment.
- Sales and retail experience with an understanding of store operations.
- Strong leadership and people-management skills.
- Sound judgment and confidence making day-to-day operational decisions.
- Experience coaching employees and managing performance.
- Strong communication and conflict-resolution skills.
- Excellent organization and attention to detail.
- Comfortable working independently and taking ownership of store operations.
- Open-minded, adaptable and comfortable working in an evolving environment.
- Genuine interest in cannabis and a willingness to continuously build product knowledge.
- Strong guest-service mindset and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
Requirements
- Valid CannSell certification.
- Clear criminal background check.
- Availability to meet the scheduling needs of the business.
- Ability to stand for extended periods and lift up to 30 lbs.
About You
You're an approachable and confident leader who understands that strong store performance starts with a strong team. You bring a combination of people leadership, business sense and a genuine interest in cannabis.
