Parts Coordinator
Full-Time Hourly
Operations – Truck Body Division
Edmonton, AB
Introduction
If you're organized, detail-oriented, and enjoy helping technicians and customers find the right parts to keep trucks working, we'd like to meet you.
Thermo King Western's Truck Body Division is seeking a Parts Coordinator to support our growing service and installation operation. You'll play a key role in ensuring our technicians have the right parts when they need them while providing outstanding support to customers purchasing parts for a wide range of vocational truck equipment.
Our Truck Body Division represents industry-leading manufacturers including service bodies, van bodies, VMAC air compressors, Miller welders and generators, vehicle-mounted cranes, liftgates, lighting systems, shelving, and many other commercial truck accessories and equipment.
Who You Are
You take pride in being dependable, organized, and proactive. You're someone who enjoys solving problems, staying organized, and helping both customers and technicians succeed. You understand that accurate inventory, prompt communication, and attention to detail are essential to delivering exceptional customer service.
You enjoy working with people, learning technical products, and taking ownership of your work.
What You'll Do
- Provide parts support to internal technicians and external customers
- Identify, source, and sell parts for service bodies, van bodies, VMAC systems, vehicle-mounted cranes, Miller equipment, liftgates, lighting, accessories, and related truck equipment
- Coordinate daily parts requirements for scheduled and emergency service work
- Stage and kit parts for technicians in advance of scheduled work to maximize shop efficiency and minimize downtime
- Receive, inspect, and accurately process incoming inventory
- Maintain inventory accuracy through system updates, cycle counts, and proper organization
- Track backorders and communicate order status and expected delivery dates
- Proactively contact customers from time to time to discuss upcoming projects, identify anticipated parts requirements, and help ensure they have what they need before the work begins
- Work closely with the Service Coordinator, technicians, vendors, and management to ensure efficient workflow
- Maintain a clean, organized, and professional parts department
- Contribute to continuous improvement initiatives and support a positive team culture
Skills & Qualifications
- Previous experience in an automotive, heavy-duty, commercial truck, industrial, or equipment parts environment is preferred
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Comfortable working in a fast-paced shop environment
- Experience with inventory management or ERP software is an asset
- Basic computer proficiency, including email and order entry
- Mechanical aptitude and an interest in vocational truck equipment are considered strong assets
- Forklift experience or certification is an asset
- Valid Class 5 driver's license preferred
Why Work With Us
At TK Truck Body., our values guide everything we do:
- Have Fun
- Say Yes
- Take Ownership
- Be Humble
- Bring It On
- Growth Mindset
Our mission:
"To serve and exceed the expectations of our customers through the strength of our people, our service and our products, and through the passionate pursuit of excellence."
We believe great people build great companies, and we invest in creating an environment where our employees can learn, grow, and build rewarding careers.
Compensation & Benefits
- Competitive hourly wage
- Commission and team performance bonus opportunities
- Annual work boot allowance
- Comprehensive health and dental benefits through Alberta Blue Cross
- Life, disability, and travel insurance
- Prescription drug and vision coverage, including safety eyewear
- Health Spending Account
- Employee wellness program
Schedule
Monday to Friday
7:30 AM – 4:00 PM
Monday to Friday, 7:30am to 4:00pm