Administrative Assistant – Appeals & Hearings
- Seeking an Intermediate Administrative/Appeals Assistant to support the Appeals Commission and hearing operations in Calgary.
- Provide administrative support to Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners and external parties.
- Coordinate pre-hearing administration, correspondence, appeal documents and document indexing.
- Support in-person, teleconference and video conference hearings, including scheduling and participant coordination.
- Attend hearings, manage recording requirements, troubleshoot technical/process issues and respond to participant inquiries.
- Maintain accurate appeal statuses, records and timelines within relevant systems.
- Prepare, format, proofread and quality-check hearing decisions and official documents for publication and distribution.
- Strong Microsoft Office Suite skills and excellent written/verbal communication are required.
- Experience with records/information management, information governance, privacy and security requirements is an asset.
- Experience working with the Canadian public-sector environments or WCB/workers’ compensation systems is highly relevant.
- Candidates should have 2+ years of relevant administrative experience, strong stakeholder coordination skills and the ability to work independently in a fast-paced environment.
- This is an onsite Calgary position, Monday–Friday, with standard hours of 8:00 AM–2:00 PM Alberta time.
