Customer service representative jobs in Richmond Hill, ON and nearby (243 jobs)

Customer service representative jobs within 25 km of Richmond Hill, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 6, 2026

Hiring at a glance

View jobs

Open jobs: 243
Employers: 94

Advertised starting pay

Average starting payCAD / hour: $18.19Across 56 listings
Average starting payCAD / year: $49,778Across 16 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 10%24 listings
On-site: 90%219 listings

Employers hiring include Farm Boy Inc. (55), LCBO (38), Dollar Tree Stores (19).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Richmond Hill, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 1 hour ago
AS
Bilingual Customer Service Representative
Avon Security Products
Vaughan, ON
- Full-time
As our organization evolves, we are seeking a polished, articulate, and highly focused Bilingual Customer Service Specialist to manage client relations and departmental order workflows from…
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 2 hours ago
CQ
Customer Service Representative
Culligan Quench Canada
Woodbridge, ON
- $50,000 to $60,000 CAD / year
- Full-time
Reporting to the Senior Customer Care Manager, the Bilingual Customer Care Specialist is responsible for delivering world-class customer service by efficiently handling customer requests,…
Added 3 hours ago
MR
Customer Service Representative/Dispatcher
Mr. Rooter Plumbing of Toronto ON
Toronto, ON
- Full-time
Mr. Rooter Plumbing is not just another plumbing company - it's a place where innovation, customer care, and a positive attitude thrive. We are redefining the plumbing profession, and we…
Added 20 hours ago
QP
Customer Service Representative
QuadReal Property Group
Toronto, ON
- Part-time
Added 22 hours ago
GT
Customer Service Representative
Groupe Touchette
Toronto, ON
- Full-time
The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.
Added 22 hours ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Added 2 days ago
GF
Overnight Customer Service Representative (Motivator) – Scarborough Kingston and Eglinton
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 days ago
GF
Overnight Customer Service Representative (Motivator) – Scarborough Kingston and Eglinton
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 days ago
NC
Customer Service Representative
Noble Corporation
Toronto, ON
- Temporary
Start a rewarding career at our Belfield (Rexdale) Profit Centre as a Customer Service Representative we help our customers’ businesses succeed by investing in our most important asset: our…
Added 3 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Vaughan, ON
- $52,000 to $60,000 CAD / year
- Full-time
Bilingual Customer Service Representative (French and English Required)
Added 3 days ago
T
Customer Service Representative
Torstaff
Vaughan, ON
- Full-time
Daily interaction with customer via phone, fax, and email for order preparation
Added 3 days ago
GF
Customer Service Representative (Motivator) - New Club - Vaughan Assembly Park
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 4 days ago
TM
Customer Service Representative
thyssenkrupp Materials NA
Concord, ON
- Full-time
Provides customer service and sales support to the supplier base and internal company end-users.
Added 4 days ago
B
Customer Service Representative
Brunel
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing.…
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 6 days ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Added 6 days ago
M
Bilingual Customer Service Representative
Miele
Vaughan, ON
- Full-time
Handle a high volume of inbound and outbound customer calls in a timely, professional, and friendly manner
Added 6 days ago
WP
Customer Service Representative
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Added 6 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Added 6 days ago
GV
Customer Service Representative
GE Vernova
Markham, ON
- Full-time
…within our CRM and ERP systems. You will directly impact on customer satisfaction and product quality, manage Return Material Authorization (RMA) requests and support repair operations at…

thyssenkrupp Materials NA

Customer Service Representative

Concord, ON, Canada

Hiring Range: $57,000–$62,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hiring Range: $57,000–$62,000 annually
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

Provides customer service and sales support to the supplier base and internal company end-users.

Job Description

Key Accountabilities:

Serve as the primary point of contact for assigned customer accounts
Build and maintain strong customer relationships through timely, professional communication
Respond to inquiries related to orders, lead times, pricing, and product specifications
Proactively manage customer expectations and resolve issues/escalations
Process customer purchase orders accurately in ERP systems (JobBoss)
Validate all order details (pricing, quantities, specifications, delivery requirements) prior to confirmation
Monitor order status from entry through shipment to ensure on-time delivery
Communicate updates or delays to customers and internal stakeholders
Ensure all customer requirements (specs, drawings, delivery expectations, PPAPs, etc.) are properly captured and documented
Coordinate with Engineering, Quality, and Operations on technical or compliance-related inquiries
Validate drawing revisions and escalate discrepancies for resolution
Act as liaison between customer, sales, production, quality, and shipping teams
Participate in contract reviews and production discussions as required
Communicate risks, constraints, or changes that may impact delivery or cost
Meets TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

High school diploma or equivalent
At least 2 years of previous customer service experience
Solid computer skills beyond the basic level
High attention to detail and accuracy, especially when handling orders, pricing, and specifications
Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer
Problem-solving and critical thinking to resolve customer issues and order discrepancies
Flexible in scheduling and available for overtime as needed

Preferred Requirements:

Post-secondary education in business, supply chain, or related field (preferred)
ERP Experience (JobBoss, SAP, Microsoft Dynamics is an asset)
1–3+ years of experience in a customer service, inside sales, or order management role
Ability to build and maintain strong customer relationships
Comfortable working cross-functionally with sales, operations, and engineering
Experience reading drawings or working with technical specs
Exposure to quoting, pricing models, or contract review processes
Experience supporting key accounts or high-volume customers

Hiring Range: $57,000–$62,000 annually

Work Arrangement: Hybrid (fully onsite for the first 6 months)

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Apply About employer

More about this job

Responsibilities

The representative serves as the primary point of contact for customer accounts, managing the full order lifecycle from entry to shipment. They coordinate with internal departments like engineering, quality, and operations to ensure technical compliance and timely delivery.

Requirements

Candidates must have a high school diploma and at least 2 years of customer service experience, with strong computer and organizational skills. Proficiency in ERP systems and the ability to interpret technical drawings or specifications are highly preferred.

Skills

Customer service
Sales support
Order management
ERP systems
JobBoss
Communication
Problem-solving
Critical thinking
Technical specifications
Contract review
Relationship management
Attention to detail
Data entry
Cross-functional collaboration

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary wellness programs
401(k) program
RRSP program
Company match
Paid vacation
Paid holidays
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
ERP
JobBoss
SAP
Microsoft Dynamics
Order Management
Supply Chain
Technical Specifications
PPAP
Contract Review
Inside Sales
Data Accuracy
Cross-functional
Manufacturing
Logistics
Quality Assurance
Engineering Support
Customer Relations
Order Processing

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