About Tidio
AI for humans who help humans. Complete customer service solution that's helpful, reliable and easy to scale.
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Founded
- 2013
- Company type
- Self-Owned
Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers.
With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels.
Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.
Visit www.tidio.com to learn more. Visit careers.tidio.com if you want to join our team.
Specialties
- AI Chatbot
- Live Chat
- Help Desk
- Customer Service
- Customer Experience
- Customer Support
- AI
- Shopify Customer Service
- and Ecommerce Customer Service
Company locations
149 New Montgomery St, San Francisco, California 94105, US
Remote, PL
aleja Wojska Polskiego 81, Szczecin, Zachodniopomorskie, PL
Chmielna, 73, Warsaw, PL
Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.
Business areas
- Apps
- Chatbot
- Software
- Messaging
- Agentic AI
- Mobile
- Customer Service
On LinkedIn
- Followers
- 13,390
- People linked to this company
- 183
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
Funding raised
26,831,765 USD
Total reported by Crunchbase, in US dollars. This is funding raised, not company revenue or valuation.
Explore the company
Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.