Role overview
- Location: Toronto, Ontario
- Position type: Onsite, 5 days per week
- Interview type: In person
About the role
We're looking for a UX/UI Designer to create simple, accessible, and visually appealing digital experiences for web and mobile. You'll own the design process end to end: research, wireframes, prototypes, visual design, and usability testing. You'll work closely with stakeholders, developers, and QA.
What you'll do
- Plan and run user research: interviews, surveys, and usability tests.
- Turn research into sitemaps, user flows, journey maps, wireframes, mockups, and prototypes.
- Design clear, user-friendly interfaces for web, mobile, and other digital channels.
- Test designs with users and improve them based on feedback.
- Lead design workshops and alignment sessions with stakeholders.
- Work with developers and QA to make sure designs are built as intended.
- Write clear design documentation and present your work to different audiences.
Must-have requirements
- Proven experience as a UX, UI, or Interaction Designer for web and mobile applications.
- Strong portfolio showing GUI designs based on user behaviour and performance.
- Hands-on experience with Figma, Canva, or similar design and prototyping tools.
- Ability to lead UX projects, workshops, and stakeholder alignment sessions.
- Experience working with cross-functional teams, including developers, QA, and business stakeholders.
- Good understanding of what web technologies can and can't do.
- Strong communication skills, both written and verbal.
Nice to have
- Experience designing to WCAG 2.1 AA and conducting accessibility testing.
- Experience working with design systems and digital service standards.
- Experience with complex projects, such as legacy systems or multi-level approval processes.
- Experience designing services with attention to the emotional side of the user experience.
- Public-sector experience is considered an advantage.
