Job title: Program Manager, beyond 3:30
Location: 201 Gracefield Ave, Toronto (Eligible to participate in the hybrid/remote work program)
Reports to: Programs Director
Job Type: Full-time, Regular
Hours of Work: Monday to Friday, 35 hours per week
Compensation: $85,000 to $90,000 annually, 3 weeks’ vacation plus benefits, Group Retirement Savings Program with Employer Matching
Why Work for Toronto Foundation for Student Success (TFSS):
You'll be part of a team dedicated to helping children and youth overcome barriers to learning so they can thrive at school. Working alongside school communities, partners, governments, donors, and volunteers, we provide programs that help improve students' health, well-being, and opportunities for success.
Recognized by Charity Intelligence Canada as one of Canada's Top 10 Impact Youth Charities and among the Top 100 Highest Rated Canadian Charities, TFSS offers the opportunity to do meaningful work that creates a lasting impact for children and youth across Toronto.
The Opportunity
beyond 3:30 is a unique initiative that provides after school programming focused on healthy living and learning opportunities in the arts for middle school children, Monday-Friday in one of the places they trust the most, their local school. It supports priority communities through innovative partnering between a wide variety of local community organizations and corporations. beyond 3:30 is operating in 25 select middle-school locations across the city.
The Program Manager is responsible for the overall leadership and operational management of the Beyond 3:30 program across all sites. Reporting to the Programs Director, this role ensures the delivery of high-quality, impactful programming that meets community needs, aligns with organizational goals, and adheres to safety and compliance standards. The Program Manager leads the program team, oversees program planning and evaluation, manages budgets and resources, and fosters strong relationships with schools, community partners, and funders.
Duties and Responsibilities:
Program Leadership
- Lead the design and delivery of Beyond 3:30 across all sites, ensuring consistent quality and alignment with organizational strategy, operational goals, and community needs.
- Develop and implement the program’s business plan, goals, and operational plans with the Programs Director and senior leadership, adapting to evolving needs and priorities.
- Monitor performance, resolve operational issues, and evaluate program outcomes, using data to guide continuous improvement.
- Assess and manage program risks to support continuity, compliance, and safety.
- Use the Client Data System (CDS) to support reporting, forecasting, and quality assurance, and prepare analysis and recommendations for leadership.
- Collaborate with the Digital Transformation and Service Team to improve program management and impact tracking through digital tools, and maintain shared program records in SharePoint and OneDrive.
- Review and update program policies and procedures with the Programs Director to reflect sector standards and organizational requirements.
- Liaise with school administrators to coordinate effective program delivery at each site.
People Management
- Provide leadership and supervision to Assistant Program Managers, Supervisors, and front-line program staff.
- Recruit, onboard, and manage program staff with a focus on training, retention, and succession planning.
- Conduct regular site visits to assess quality, support staff, and ensure adherence to program standards and safety procedures.
- Provide supervision, performance management, regular coaching and feedback to build a high-performing team.
- Identify and implement staff capacity-building and professional development initiatives.
- In collaboration with Human Resources, ensure all HR policies and procedures are followed.
- Approve and submit bi-weekly payroll through ADP in a timely and accurate manner.
- Ensure all HR and payroll-related documentation is submitted in a timely manner and ensure proper record-keeping.
Financial and External Relations
- Support the Director in managing program budgets, monitoring expenditure and ensuring sites operate within approved financial limits.
- Assist the Director in conducting cost analyses to inform budget development and ensure efficient resource utilization across sites.
- Allocate resources strategically to meet program needs and maximize service delivery.
- Develop and maintain partnerships with external programming organizations to ensure high-quality program content and site-specific offerings.
- Collaborate with the Development and Communications teams to coordinate funder visits and media events to highlight program impact.
- Cultivate and manage relationships with schools, community stakeholders, and funders to support collaboration and program sustainability.
- Represent the program at stakeholder meetings, cross-sector initiatives, and community events to promote engagement and program visibility.
Education, Skills and Requirements
- Bachelor’s Degree in Social Work, Education, Community Development, Human Resources, or a related field.
- Minimum of three (3) years experience supervising staff is required
- Minimum of five (5) years of experience in leading and coordinating programs for youth.
- Exceptional skills in program management and group facilitation.
- Must have a valid driver’s license and access to a reliable vehicle for work
- Ability to travel to multiple sites across the city as required
- Excellent communication, leadership, interpersonal and organizational skills.
- Outstanding problem-solving, conflict mediation, and negotiation skills.
- Demonstrated ability to work effectively alone, in a team and within multi-stakeholder environments; to supervise staff from culturally diverse backgrounds with ranges of skills and experience; and to lead program development initiatives.
- Excellent computer proficiency.
- Understanding of school board operations and procedures is an asset.
Please note that as a condition of employment, the successful applicant must complete a Vulnerable Sector Screening Police Reference Check.
How to Apply
If you are interested in applying for this position, please email your resume and cover letter to recruitment@tfss.ca. In your cover letter, tell us why you want to join our team and how your skills and abilities will help us make a brighter future for children and youth across our city.
Interested applicants are encouraged to apply as soon as possible. The application deadline is November 29, 2026.
While we thank all applicants for their interest, only those selected for an interview will be contacted.
TFSS is committed to a policy of access and equity in its hiring practices. If you require accommodation during any stage of the recruitment process, please let us know when contacted. To learn more about who we are and what we do, please visit our website at www.tfss.ca.
