Company Description Toronto Kia is one of the highest-volume Kia dealerships in Canada, known for exceptional aftersales service, genuine parts, and a wide selection of new and pre-owned Kia vehicles. Located in Toronto and serving the broader community, the dealership has earned multiple awards for customer service and purchase satisfaction, including the President’s Award for Best Aftersales Service in Canada. Toronto Kia is committed to building long-term relationships with customers and actively supports local initiatives. Team members share a focus on quality, reliability, and innovation, creating a professional and customer-centered environment. Applicants can expect to join a passionate team dedicated to meeting all Kia ownership and service needs.
Role Description This full-time, on-site Car Sales Specialist role is based at Toronto Kia in East York, ON. The Car Sales Specialist will greet and consult with customers, assess their needs, and guide them through the selection of new and used Kia vehicles, including test drives and feature demonstrations. Daily responsibilities include preparing accurate price quotes, explaining financing and lease options, and ensuring all documentation is completed in accordance with dealership and regulatory standards. The role involves maintaining regular follow-up with prospective and existing customers to support satisfaction and retention, as well as collaborating with service and finance teams to provide a seamless buying experience. The Car Sales Specialist is also expected to stay informed about Kia models, incentives, and market trends, and contribute to showroom presentation and promotional events.
Qualifications
- Strong sales consulting and automotive sales skills, with the ability to match customer needs to appropriate vehicle options.
- Experience fostering customer satisfaction and customer retention through attentive service and follow-up.
- Proven customer service capabilities, including clear communication, active listening, and problem-solving in a retail or dealership setting.
- Comfort working with basic digital tools, CRM systems, and dealership management software.
- Ability to work on-site full time in East York, ON, including evenings and weekends as required.
- Previous automotive dealership experience is an asset, but candidates with strong sales experience from other industries are welcome.
- Valid driver’s license with a safe driving record and eligibility to test drive vehicles.
- Professional demeanor, reliability, and the ability to work both independently and as part of a team.
- OMVIC
