Well established corporation located on the border of Vaughan and Concord seeks a candidate that could juggle a variety of duties.
- Daily interaction with customer via phone, fax, and email for order preparation
- Handle and resolve customer complaints – completion of incident reports and preventative and corrections action as applicable
- Processing and closing of return product log
- Working with vendors to process purchase orders to fulfill incomplete orders and inventory shortage
- Confirmation of pricing on inventory purchased for inventory valuation
- Review of back order report and processing of any orders based on receipt of inventory
- Posting of inventory based on receipt of goods
- Manage Customer Accounts and continually updated detailed customer listing
- Monitor and completion of customer service calls
