Graphic Designer & Brand CoordinatorTourism Ch’illiwack | Chilliwack, BC
Position: Full-Time, Permanent
Reports to: Executive Director + Destination Marketing Manager
Start Date: Early November 2026
Probationary Period: 6 months
Application Deadline: October 10, 2026 at 12:00 PM (noon)
Tourism Ch’illiwack is looking for a creative, adaptable and people-focused Graphic Designer & Brand Coordinator to join our team.
Graphic design is at the core of this role - but it’s more than just a design job.
We're looking for someone who understands the bigger picture of a brand. Someone who can take an established brand and bring it to life across everything from digital campaigns and social media to signage, visitor experiences and community initiatives.
Our team lives and breathes Chilliwack. We believe in this community, its people and the future of tourism here, and we want someone who is excited to be part of that journey with us.
And because tourism is constantly changing, we need someone who's willing to jump in wherever they're needed.
One day you might be designing a campaign; the next, you could be photographing a local business, updating the website, creating wayfinding signage, formatting a report, helping at the front desk of the Visitor and Info Centre, or heading out to meet one of our community partners.
No two days are exactly the same.
The RoleYou'll work closely with the Tourism Ch’illiwack team to implement and protect our brand across a wide variety of projects, platforms and experiences.
Your work may include:
- Graphic design for digital and print
- Brand implementation and brand consistency
- Assisting with social media and digital content
- Paid advertising creative
- Photography and content creation
- Presentations and reports
- Newsletters and email marketing
- Signage and wayfinding
- Visitor-facing signage and materials
- Packaging and retail design
- Website updates in WordPress
- Marketing collateral
- Supporting Tourism Ch’illiwack's retail brands and initiatives
- Working with multiple brands, campaigns and projects at the same time
- Meeting and collaborating with tourism businesses, community organizations and other partners
- Supporting visitors at the front desk and answering phones when needed at the Visitor and Info Centre
- Jumping into events, projects and last-minute opportunities as they come up
Our work touches almost every part of Chilliwack's visitor economy - from outdoor adventure, fishing, biking and golf to shopping, food, District 1881, Circle Farm Tour and more.
You'll need to be comfortable moving between very different audiences, projects and creative styles while understanding how each piece fits into the broader Tourism Ch’illiwack brand.
Who We're Looking ForWe're looking for someone whose core strength is graphic design, but whose value goes far beyond their ability to make something look good.
You understand that great design isn't just about personal creative preference. It's about understanding the audience, the strategy and the brand and creating something that works.
You'll be joining an established brand with an established direction. We want someone who can bring creativity and ideas to the table while also being willing to listen, ask questions, take feedback and work collaboratively.
You'll thrive here if you are:
- Creative and curious
- Adaptable and comfortable with change
- Friendly, outgoing and approachable
- A strong team player
- Comfortable meeting businesses and community partners
- Willing to take initiative and make things happen
- Able to manage pressure and shifting priorities
- Comfortable taking on last-minute projects
- Open to constructive feedback and collaborative decision-making
- Able to balance your own creative ideas with the needs of an established brand
- Empathetic and thoughtful about the different expectations of visitors, residents, businesses and Indigenous communities
- Able to work across diverse audiences and perspectives
- Willing to ask questions and learn
- Someone who sees something that needs doing and is willing to jump in
Customer service matters here, too. Tourism is ultimately about people, and we're looking for someone who genuinely enjoys working with them.
What You BringRequired:
- Diploma or degree in Graphic Design or a related field
- 2–3 years of professional experience in graphic design, brand design or brand identity
- Strong experience designing for both digital and print
- Proficiency in Adobe Illustrator and InDesign
- Strong understanding of branding, brand systems and visual identity
- Experience managing creative work across multiple brands, campaigns or clients
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Strong communication and interpersonal skills
- Customer service experience
Nice to Have:
- Photography experience
- Adobe Photoshop and/or Lightroom experience
- Adobe Premiere or After Effects
- WordPress experience
- Experience with email marketing platforms
- Experience creating paid digital advertising
- Social media content experience
- Experience with signage, wayfinding, packaging or environmental design
- Experience working within tourism, hospitality, destination marketing or community organizations
Compensation & Perks- $60,000 per year
- Medical and dental benefits
- Municipal Pension plan
- Opportunities to participate in tourism experiences throughout Chilliwack
- MacBook provided
- Cellphone provided
- Mileage reimbursement
There is also room in this role to learn, take on new challenges and grow alongside the organization. We invest in education and training, and we want our team members to grow professionally and personally during their time here.
How to ApplySince you've made it this far, if you're still interested, we'd love to hear from you.
Please submit your resume, cover letter, portfolio and/or 1-3 examples showcasing your graphic design skills.
Send your complete application to jennk@tourismchilliwack.com.
Incomplete applications will not be considered.
Deadline to apply: October 10, 2026 at 12:00 PM (noon).
Thank you for your interest in joining our team. While we value every application, we will reach out only to candidates selected for further consideration.
Interviews will take place the week of October 12, with second interviews planned for the week of October 19, 2026.
