Role Purpose
The Project Coordinator is responsible for the effective coordination and administration of assigned distributor projects from order handoff through shipment. The role ensures project information is accurate, complete, and communicated effectively, while coordinating between customers, vendors and internal teams to keep projects moving and delivery requirements on track.
What You OwnProject Coordination & Accuracy
Take ownership of assigned projects following handoff from Quotations, ensuring project details, documentation and order requirements are understood, accurate and complete. Identify missing or conflicting information early and work with the appropriate internal or external partners to resolve it.
Submittals & Project Documentation
Coordinate accurate and complete submittal packages for specifier approval, manage returned drawings and revisions, and ensure project records remain current throughout the life of the project.
Order Management
Manage the order process from distributor purchase order through vendor order placement and confirmation. Ensure orders are entered accurately and promptly; missing information is identified and resolved, and changes or add/delete pricing are coordinated appropriately.
Project Communication & Follow-through
Act as a key point of coordination between distributors, vendors, and internal teams. Maintain proactive communication around project status, lead times, shipping schedules, changes and potential issues so stakeholders know what is happening and what is required of them.
Schedule & Delivery Coordination
Monitor released and on-hold orders, follow up consistently, and work with vendors and customers to support required delivery schedules. Identify potential delays or risks early and escalate where necessary rather than waiting for issues to become urgent.
Client Service
Provide responsive, professional, and solution-oriented support throughout the project. Help create a client experience that builds confidence in TPL and makes projects easier for our customers to manage.
This includes responding to client inquiries, proactively communicating project updates, following through on requests and commitments, and helping resolve issues as they arise.
How You Work
You are organized, detail-oriented, and accountable for your work. You communicate clearly, follow through on commitments, and take initiative to resolve issues. You understand that strong project coordination requires both accuracy and urgency, and you work collaboratively with colleagues, customers, and vendor partners to keep projects moving.
If you are interested in this role, please send a cover letter and resume to work@tpllighting.com.
