Trico LivingWell – Clover Living:
Clover Living is an Independent Living & 55+ Supportive Living Level 2 accommodation facility for Chinese/Oriental Seniors in Calgary. It provides enriched Independent & Supportive Living accommodation choices, housekeeping, Chinese meals, resident support, wellness and recreational activities, 24/7 Emergency Call Bell service and amenities. Conveniently located in Chinatown with a scenic view of the Bow River and Sien Lok Park, Clover Living offers residents a healthy, vibrant and peaceful community experience.
Job Summary:
Under the supervision of the Food Services Manager/Executive Chef, the Food Services Aide is responsible for assisting with the preparation and service of meals, maintaining cleanliness in the kitchen and dining areas, and ensuring a pleasant dining experience for residents.
Fluency in Cantonese and/or Mandarin is required for this role.
Key Outcomes:
- Maintain a safe and sanitary kitchen environment
- Utilize personal judgment and culinary expertise to season and cook food to enhance flavors and quality
- Present dishes in an aesthetically pleasing manner, showcasing attention to detail and culinary skills
- Efficiently organize food storage and kitchen equipment for optimal workflow and accessibility
- Collaborate with supervisory staff to plan menu changes, accommodate dietary restrictions, and develop special dishes
- Provide guidance and supervision to kitchen staff to ensure smooth operations
- Ensure compliance and uphold food safety standards
- Support the smooth operation of kitchen activities by effectively managing dishwashing, cleaning, and food preparation assistance
Key Responsibilities:
- Assists in the preparation of breakfast, lunch, dinner, and snacks following established menus and guidelines
- Serves meals to residents, ensuring proper portions and dietary requirements are followed
- Set up, clean, and sanitize the dining hall before and after meal service
- Washes and sanitize dishes, utensils, and kitchen equipment
- Stocks food items and supplies as needed to maintain efficient operations
- Assists in basic food preparation, such as peeling, chopping, or portioning ingredients
- Follow safety and sanitation protocols to maintain a clean and safe work environment
- Supports special events by helping with food preparation and service
- Interacts courteously with residents, ensuring a positive dining experience
- Operate the dishwasher and check all items for cleanliness- dishwasher must be cleaned properly (racks removed) as per standards daily
- Store all clean dishes in appropriate areas
- Must sweep & mop entire kitchen several times a day to maintain cleanliness
- Assist in unloading and organizing daily food delivery
- Clean the garbage area, sort & organize trash
- Performs other related duties as assigned by the Food Services Manager
- Performs other related duties as required
Skills and Abilities:
- Promotes employee morale, cooperation, and creative planning for change and innovations
- Manages time and resources, implements activities to promote cooperation among relevant others
- Sensitive to diverse cultures and preferences
- Proficiency with computers and other technology
- Physically able to perform the duties of the position
- Able to remain patient and helpful with people who are unwell and/or upset
- Ability to work effectively as part of a team
- Strong organizational and time management skills
- Friendly and respectful demeanor when interacting with residents
- Attention to detail to ensure cleanliness and food safety standards are met
- Must recognize a problem when it arises and be able to resolve it appropriately by using good judgment and initiative according to company policy and procedure
- Assess the value, and importance of products and customer needs to maintain a high standard of quality
- Must know or quickly learn how to use and maintain commercial dishwashing equipment and understand and manage cleaning supplies
- Occasionally work overtime when needed and assist the workload of others when required
- Must be prepared to work overtime when needed and assist the workload of others
- Must follow food sustainable & wastage practices, and lead in initiatives based on observations, and make recommendations
- Teamwork Inspires and fosters a team environment and works collaboratively to achieve kitchen and service goals and objectives with all kitchen staff
Physical Job Requirements:
This position requires the Food Service Aide to be able to:
- Standing /walking for the majority of shift 8 hours (excluding break & lunch)
- Multitask in a fast-paced environment
- Perform moderate physical activities, including lifting (up to 40 lbs/18 kg), balancing, walking, handling materials, and transferring hot items
- Work safely in a frequently wet environment with well-paced mobility for up to four hours
- Requires finger dexterity for small tools and the ability to follow instructions precisely
Qualifications:
- Must possess good written and oral communication skills
- Strong interpersonal, communication, and customer focus skills
- Basic computer proficiency and experience required
- Current (within 6 months) Police Clearance with Vulnerable Sector Screening
- 3 doses of COVID-19 and the Current (within 1 year) influenza vaccination record
- Proficiency in Cantonese, Mandarin, and English, both verbally and in writing
- High school diploma or equivalent preferred
- Food-safe certification (or willingness to obtain)
- Previous experience in food preparation, serving, or kitchen work is an asset
- Must be knowledgeable in Canada’s Food Guide to healthy eating
- WHIMS Certified
