Automotive Parts Advisor
- Abbotsford, BC, Canada
Compensation: $48,000-$60,000 · Full-time
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Job details
- Pay
- Compensation: $48,000-$60,000
- Job type
- Full-time
- Apply by
- Experience
- 1–2 years of recent experience as an Automotive Parts Advisor
- Posting language
- English
- Posted
Original job description
Why Work With Us?
At Abbotsford Mazda, we don’t just supply parts, we support technicians, customers, and the entire dealership operation. As a Parts Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and a strong customer experience.
What We Offer
- A rewarding career with a top automotive group in BC
- Comprehensive benefits - medical, dental, and mental wellness support
- A fun, energetic, and supportive workplace culture
- A work environment that values work‑life balance
- Career Growth & Development - TAG University, TAG Leadership Academy, and ongoing training opportunities
- 1–2 years of recent experience as an Automotive Parts Advisor
- Previous dealership experience is a strong asset
- Experience with truck accessories and modifications is an asset
- Excellent customer service and communication skills
- Strong organizational and time‑management abilities
- Comfortable working in a fast‑paced environment with multiple deadlines
- Ability to lift up to 50 lbs and stand for extended periods
- Valid Class 5 driver’s license with a clean driver’s abstract
- Proficiency in English (written and verbal)
- Strong interpersonal skills with the ability to build relationships with customers, technicians, and teammates
Compensation: $48,000-$60,000
What Your Day Will Look Like
- Provide excellent service to both internal and external customers at the parts counter
- Communicate and promote parts, accessories, and current specials
- Maintain high customer satisfaction by addressing issues promptly
- Support Service Advisors by providing accurate labour estimates when needed
- Collaborate with Service and Sales teams to ensure timely parts delivery
- Process payments for retail customers when required
- Stock inventory, maintain an organized warehouse, and assist with inventory counts
- Stay current with manufacturer warranty procedures and liaise with factory representatives
- Support the department with housekeeping tasks and product knowledge updates
- Communicate clearly about backorders, delays, or delivery concerns
- Take on additional duties as assigned by Management
Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
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More about this job
Responsibilities
Serve internal and external customers at the parts counter, promote parts and accessories, support service estimates, process retail payments, and coordinate timely parts delivery with Service and Sales teams. Maintain inventory and warehouse organization, follow manufacturer warranty procedures, communicate delays and backorders, and support department housekeeping and product knowledge updates.
Requirements
Candidates should have 1–2 years of recent Automotive Parts Advisor experience; dealership experience and familiarity with truck accessories and modifications are assets. Strong customer service, communication, organization, and time-management skills are required, along with English proficiency, the ability to lift up to 50 pounds and stand for extended periods, and a valid Class 5 driver's license with a clean abstract.
Skills
- Automotive Parts Advising
- Customer Service
- Communication
- Organization
- Time Management
- Inventory Management
- Parts and Accessories Sales
- Warranty Procedures
- Relationship Building
- Team Collaboration
- Labour Estimating
- Payment Processing
- Truck Accessories and Modifications
- English Proficiency
- Ability to Lift 50 Pounds
Benefits
- Medical Benefits
- Dental Benefits
- Mental Wellness Support
- Work-Life Balance
- Career Growth and Development
- Ongoing Training
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Logistics
- Sales
- Manufacturing
Keywords
- Automotive Parts
- Parts Advisor
- Dealership
- Parts Counter
- Parts and Accessories
- Truck Accessories
- Truck Modifications
- Customer Service
- Internal Customers
- External Customers
- Labour Estimates
- Inventory Management
- Warehouse Organization
- Inventory Counts
- Manufacturer Warranty Procedures
- Factory Representatives
- Parts Delivery
- Backorders
- Retail Payments
- Service Department
- Sales Department
- Class 5 Driver's License
- Clean Driver's Abstract
- English