Automotive Service Advisor
- Abbotsford, BC, Canada
Compensation: $27- $45/hour · Full-time
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Job details
- Pay
- Compensation: $27- $45/hour
- Job type
- Full-time
- Apply by
- Experience
- 1+ years of experience as an automotive Service Advisor or in a related customer-facing automotive role
- Posting language
- English
- Posted
Original job description
Service Advisor – Abbotsford Chrysler
Abbotsford Chrysler is looking for motivated, customer-focused Service Advisors who thrive in a fast-paced environment, enjoy building lasting customer relationships, and know how to turn every service interaction into a positive customer experience.
As part of Trotman Auto Group, one of Canada's Best Managed Companies, Abbotsford Chrysler offers an opportunity to build your career with a team that values performance, teamwork, and exceptional customer service.
Whether you're an experienced Service Advisor or looking to advance your career in automotive service, you'll have the support, training, and opportunities to grow your skills and earning potential.
If you're ready for a rewarding career, competitive earning potential, and a dealership where your contributions matter, Abbotsford Chrysler wants to meet you!
Why Join Abbotsford Chrysler?
Compensation: $27- $45/hour
What We're Looking For
Apply Now and join Abbotsford Chrysler, part of Trotman Auto Group, one of Canada's Best Managed Companies. Build your career with a team that recognizes hard work, values customer relationships, and supports your professional growth.
Trotman Auto Group is an equal opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
#INDHIGH
APPLY NOW
Apply with Indeed
Abbotsford Chrysler is looking for motivated, customer-focused Service Advisors who thrive in a fast-paced environment, enjoy building lasting customer relationships, and know how to turn every service interaction into a positive customer experience.
As part of Trotman Auto Group, one of Canada's Best Managed Companies, Abbotsford Chrysler offers an opportunity to build your career with a team that values performance, teamwork, and exceptional customer service.
Whether you're an experienced Service Advisor or looking to advance your career in automotive service, you'll have the support, training, and opportunities to grow your skills and earning potential.
If you're ready for a rewarding career, competitive earning potential, and a dealership where your contributions matter, Abbotsford Chrysler wants to meet you!
Why Join Abbotsford Chrysler?
- A rewarding career with a top automotive group in BC
- Full-time, permanent opportunity with competitive earning potential
- Compensation designed to reward your skills and performance
- Comprehensive benefits - medical, dental, mental wellness support, and more
- Mentorship opportunities
- A supportive, team-oriented workplace culture focused on customer care
- Career Growth & Development - paid training, NADA courses, and internal advancement opportunities
Compensation: $27- $45/hour
What We're Looking For
- 1+ years of experience as an automotive Service Advisor or in a related customer-facing automotive role
- Strong customer service and relationship-building skills
- Excellent communication and interpersonal skills
- Organized, efficient, and detail-oriented with the ability to manage multiple priorities
- Proficiency with MS Office, Outlook, and DMS systems such as PBS, CDK, Tekion, or similar
- Ability to thrive in a fast-paced service environment while maintaining a positive attitude
- A proactive team player who enjoys collaborating with customers, technicians, and colleagues
- Motivated to learn, grow, and build a long-term career in the automotive industry
- Customer Experience: Guide customers through the service process, from initial check-in to vehicle delivery, ensuring a professional and positive experience
- Service Recommendations: Review vehicle inspections, service history, and technician findings to provide accurate repair estimates and maintenance recommendations
- Inspections & Estimates: Coordinate multi-point inspections and prepare accurate quotes using MPI software
- Warranty & Coverage: Verify warranty eligibility and clearly communicate coverage, exclusions, and repair options
- Customer Communication: Keep customers informed of repair timelines, approvals, service updates, and vehicle readiness
- Team Collaboration: Work closely with Service Technicians to ensure accurate estimates, efficient workflow, and timely repairs
- Relationship Building: Develop customer trust and loyalty through transparent communication, consistent follow-up, and exceptional service
Apply Now and join Abbotsford Chrysler, part of Trotman Auto Group, one of Canada's Best Managed Companies. Build your career with a team that recognizes hard work, values customer relationships, and supports your professional growth.
Trotman Auto Group is an equal opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
#INDHIGH
APPLY NOW
Apply with Indeed
More about this job
Responsibilities
Guide customers through the service process, review inspections and technician findings, prepare repair estimates, and explain maintenance recommendations and warranty coverage. Coordinate with technicians, communicate repair updates and timelines, and build customer trust through transparent communication and follow-up.
Requirements
Applicants should have at least one year of experience as an automotive Service Advisor or in a related customer-facing automotive role, along with strong customer service, communication, and relationship-building skills. They should be organized, detail-oriented, comfortable with Microsoft Office and DMS platforms such as PBS, CDK, or Tekion, and able to work effectively in a fast-paced team environment.
Skills
- Customer Service
- Relationship Building
- Communication
- Organization
- Attention To Detail
- Multitasking
- Microsoft Office
- Outlook
- Dealer Management Systems
- PBS
- CDK
- Tekion
- Service Estimating
- Warranty Verification
- Customer Follow-Up
- Team Collaboration
Benefits
- Medical Benefits
- Dental Benefits
- Mental Wellness Support
- Paid Training
- Mentorship Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Transportation
Keywords
- Automotive Service Advisor
- Customer Service
- Customer Relationships
- Vehicle Service
- Vehicle Inspections
- Multi-Point Inspections
- Repair Estimates
- Maintenance Recommendations
- MPI Software
- Warranty Eligibility
- Warranty Coverage
- Service History
- Technician Findings
- Repair Approvals
- Service Updates
- Vehicle Delivery
- Microsoft Office
- Outlook
- Dealer Management Systems
- PBS
- CDK
- Tekion
- Automotive Dealership
- Customer Follow-Up
- Team Collaboration