Parts Advisor
- Comox, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Comox Valley Toyota is hiring an experienced Parts Advisor in the Comox Valley. We're the busiest dealership in town, our parts gross profit has doubled in the last five years, and our Senior Parts Advisor has been with us for almost five. We need someone who knows parts, wants to get the right part the first time, and is comfortable working from clear processes.
What You'll Do
Your day is roughly half counter and phone work and half back-end work.
Counter and phone
The store is open Monday to Saturday, 7:30 a.m. to 6:00 p.m.
Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
#INDLOW
APPLY NOW
Apply with Indeed
What You'll Do
Your day is roughly half counter and phone work and half back-end work.
Counter and phone
- Identify and quote the correct part using VIN data and Snap-on EPC for technicians, retail customers, and wholesale accounts.
- Be the parts resource for our service department. Technicians bring you the problem, and you bring back the right answer.
- Take orders by phone, at the technician counter, at the retail counter, and for wholesale accounts, and process retail payments.
- Receive orders and manage stock adjustments.
- Process returns and cores, and inventory counts.
- Trace the root cause of fitment errors, wrong-part orders, and returns, and resolve them using our documented procedures.
- Previous parts advisor experience is required.
- Strong knowledge of automotive parts and mechanical repair systems.
- Accuracy and close attention to detail.
- Comfort working from standard procedures.
- Ability to work independently.
- Clear, direct written and verbal communication.
- Valid driver's licence and clean driver's abstract.
- Solid computer skills. You'll use PBS and Snap-on EPC daily.
- Hourly pay from $25/hr and up, based on experience.
- Yearly earnings from $60,000 - $100,000.
- A monthly gross profit bonus paid to every parts advisor, calculated on total parts department gross profit after chargebacks and deductions. Each rate applies only to the portion of gross profit within its tier:
- First $75,000: 1%
- $75,001 to $100,000: 2%
- Above $100,000: 3%
- Toyota training and NADA training.
- Health benefits and RRSP matching.
- Boot allowance.
- Discounted rate on parts and service.
- Bi-weekly company lunches.
- Ownership of your area with clear standards, a manager you report to directly, and a team of 3 to 4 parts staff.
The store is open Monday to Saturday, 7:30 a.m. to 6:00 p.m.
Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
#INDLOW
APPLY NOW
Apply with Indeed
More about this job
Responsibilities
Identify and quote correct automotive parts using VIN data and Snap-on EPC for technicians, retail customers, and wholesale accounts, while handling orders and retail payments. Receive orders, manage stock adjustments, process returns and cores, conduct inventory counts, and investigate and resolve fitment errors and incorrect orders using documented procedures.
Requirements
Previous parts advisor experience is required, along with strong automotive parts and mechanical repair systems knowledge, accuracy, attention to detail, and comfort following standard procedures. Candidates must be able to work independently, communicate clearly, use computers, and hold a valid driver's licence with a clean driver's abstract.
Skills
- Automotive Parts Knowledge
- Mechanical Repair Systems Knowledge
- VIN-Based Parts Identification
- Snap-on EPC
- PBS
- Parts Quoting
- Customer Service
- Order Processing
- Inventory Management
- Stock Adjustments
- Returns and Core Processing
- Inventory Counting
- Fitment Error Investigation
- Attention to Detail
- Written and Verbal Communication
- Computer Skills
Benefits
- Monthly Gross Profit Bonus
- Toyota Training
- NADA Training
- Health Benefits
- RRSP Matching
- Boot Allowance
- Discounted Parts and Service
- Company Lunches
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Retail
- Logistics
- Transportation
Keywords
- Automotive Parts
- Parts Advisor
- VIN Data
- Snap-on EPC
- PBS
- Technician Counter
- Retail Counter
- Wholesale Accounts
- Parts Quoting
- Order Processing
- Retail Payments
- Stock Adjustments
- Returns
- Core Processing
- Inventory Counts
- Fitment Errors
- Wrong-Part Orders
- Documented Procedures
- Automotive Repair
- Toyota Training
- NADA Training
- Gross Profit Bonus
- Driver's Licence
- Clean Driver's Abstract