Service Advisor
- Abbotsford, BC, Canada
Compensation: $60,000 - $90,000 earning potential · Full-time
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Job details
- Pay
- Compensation: $60,000 - $90,000 earning potential
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
For Results-Driven Service Advisors Ready to Earn More and Achieve More
Abbotsford Mazda is looking for results-driven Service Advisors who thrive on performance, excel in a high-volume environment, and know how to turn every customer interaction into an opportunity to build trust, loyalty, and results.
At Abbotsford Mazda, we support technicians, customers, and the entire dealership operation. As a Service Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and a strong customer experience.
If you have some experience as a Service Advisor who is competitive, customer-focused, and motivated by results, you’ll have the volume, customer base, and support to take your career to the next level.
If you’re ready for more opportunity, more earning potential, and a dealership where performance matters, Abbotsford Mazda wants to meet you!
Why Join Abbotsford Mazda?
- A rewarding leadership career with a top automotive group in BC
- Full‑time, permanent opportunity
- Compensation is designed to reward performance
- Employee Discounts
- Long tenured dealership
- Comprehensive benefits - medical, dental, mental wellness support, and more
- A supportive, performance‑driven workplace culture
- Career Growth & Development - paid training, NADA courses, and internal advancement opportunities
What We Are Looking For
- Some experience as a Service Advisor
- Strong customer service and relationship-building skills
- Organized, efficient, and detail-oriented
- Excellent communication skills
- Ability to manage a high-volume workload while delivering an exceptional customer experience
- Team Player with a gregarious, involved personality
- Looking for a long-term career with growth opportunities
- Provide accurate quotes and maintenance guidance
- Guide customers through the service process from check-in to vehicle delivery
- Build repair recommendations and maintenance plans based on technician findings
- Communicate repair timelines, approvals, and updates to customers
- Work closely with technicians to ensure accurate estimates and efficient workflow
- Deliver an exceptional customer experience while maximizing repair opportunities
Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
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More about this job
Responsibilities
Guide customers through the service process, from check-in to vehicle delivery, and provide repair recommendations, maintenance plans, timelines, approvals, and updates. Coordinate with technicians to prepare accurate estimates and maintain efficient workflow while delivering a strong customer experience and maximizing repair opportunities.
Requirements
The role seeks someone with some Service Advisor experience, strong customer service, communication, and relationship-building skills, and the ability to stay organized and detail-oriented. Candidates should be able to manage a high-volume workload, work effectively with a team, provide accurate quotes and maintenance guidance, and be interested in a long-term career with growth opportunities.
Skills
- Customer Service
- Relationship Building
- Communication
- Organization
- Attention to Detail
- Workload Management
- Customer Experience
- Repair Recommendations
- Maintenance Planning
- Estimating
- Workflow Coordination
- Teamwork
- Time Management
- Sales
Benefits
- Employee Discounts
- Medical Benefits
- Dental Benefits
- Mental Wellness Support
- Paid Training
- Career Development
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Management & Leadership
- Transportation
Keywords
- Service Advisor
- Automotive Service
- Customer Service
- Customer Relationships
- High-Volume Environment
- Service Process
- Vehicle Check-In
- Vehicle Delivery
- Repair Recommendations
- Maintenance Plans
- Technician Findings
- Repair Timelines
- Customer Approvals
- Customer Updates
- Repair Estimates
- Accurate Quotes
- Workflow Coordination
- Customer Experience
- Repair Opportunities
- Dealership
- NADA Courses
- Paid Training
- Performance-Based Compensation